Lead Steward - Hilton Waikoloa Village
Hilton
Full-timeIn person
Posted
May 30, 2026
Closes
Aug 28, 2026
Job Description
Lead Steward - Hilton Waikoloa Village at Hilton
Skills & Competencies
Skills relevant to this opportunity
- Wheelchair securement and tie-down straps — execute safely and independently across varied mobility devices in a paratransit or shuttle setting.
- Boarding assistance for diverse needs — adapt support techniques for elderly, sick, or injured passengers without step-by-step direction.
- Passenger complaint handling — address routine complaints calmly and professionally, applying customer service guidelines on a transit route.
- Seating arrangements — coordinate passenger placement efficiently to balance load and meet accessibility requirements on a shared-ride vehicle.
- Social perceptiveness in service — detect changes in passenger mood or comfort level and adjust interaction style accordingly during a trip.
- Safety monitoring — observe passenger behavior throughout a route and intervene early when minor safety concerns arise.