LOSS PREV/CUSTOMER ENGAGEMENT SPEC
Kroger
Full-timeIn person
Posted
May 24, 2026
Closes
Aug 22, 2026
Job Description
LOSS PREV/CUSTOMER ENGAGEMENT SPEC at Kroger
Skills & Competencies
Skills relevant to this opportunity
- Internal theft investigations — conduct initial interviews and gather evidence with limited oversight in a retail back-office setting.
- CCTV footage — review and analyze recorded video independently to identify patterns of suspicious behavior across multiple incidents.
- Loss reduction processes — monitor compliance with shrink-reduction procedures during daily floor audits in a mid-size retail location.
- Incident and investigation documentation — maintain accurate, organized records in a case management database following department standards.
- Vendor fraud indicators — identify discrepancies in delivery documentation and report findings to a loss prevention supervisor.
- Store audits — execute scheduled audits of high-risk departments to surface procedural deficiencies and document results.