Shelton State Supervisory/De-Escalation Certificate (Supervisor training) | Alabama Adult Education, Alabama Community College System (ACCS)

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 51-1011.00

Skills

Active ListeningSpeakingManagement of Personnel ResourcesTime ManagementMonitoringSocial PerceptivenessCoordinationCritical Thinking

Knowledge

Production and ProcessingAdministration and ManagementPersonnel and Human ResourcesEnglish LanguageMathematics

Abilities

Oral ComprehensionOral ExpressionProblem SensitivityWritten ComprehensionDeductive ReasoningSpeech RecognitionSpeech ClarityWritten ExpressionInductive ReasoningInformation Ordering

Tasks

Enforce safety and sanitation regulations.
Keep records of employees' attendance and hours worked.
Inspect materials, products, or equipment to detect defects or malfunctions.

Technology

Word processing softwareInternet browser softwareEnterprise resource planning ERP softwareComputer aided design CAD softwareComputer aided manufacturing CAM software

Tools

Desktop computersHard hatsLaser printersLaser scannersNotebook computersOperator terminalsPersonal computersPersonal protective clothingRespiratorsSafety glassesSafety shoes

Work Values

IndependenceSupportAchievementRelationshipsWorking ConditionsRecognition

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium51-1011.00	First-Line Supervisors of Production and Operating Workers	title_inference	$71,190 median$106,960 top	+1.19%	830

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Safety and sanitation regulations — enforce compliance independently by conducting regular walkthroughs and issuing corrective instructions to workers on a mid-size production floor.
Attendance and hours records — maintain accurate employee timekeeping data using HRIS or ERP software and resolve routine discrepancies without supervisor intervention in a manufacturing operation.
Materials and finished products — conduct systematic quality inspections against specification sheets and document defect trends using standardized reporting forms on a production line.
Charts, work orders, and production reports — analyze scheduling data and output metrics to assess whether current production rates align with established goals in a manufacturing department.
Work schedules and production sequences — develop and adjust shift assignments and task sequences to meet routine production targets with minimal oversight in a plant environment.
Cross-departmental coordination — participate in supervisor meetings and negotiate resource sharing or schedule adjustments to maintain workflow continuity across production units.
Blueprints and job orders — interpret technical specifications and translate them into clear task instructions for production workers operating standard equipment.
Gauges, dials, and process indicators — monitor equipment and process readings throughout a shift and initiate corrective operator actions when outputs drift from processing standards.
ERP and database software — enter and query production data to track inventory, material usage, and output performance in support of daily operational decisions.
Complex problem solving — identify recurring production bottlenecks and implement tested procedural adjustments to restore normal throughput in a manufacturing cell.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.