COVID-19 Precautions for Hotels

American Hotel and Lodging Educational Institute (AHLEI)

Micro-CredentialCIP: 52.0904

Provides guidelines and best practices for hotel operations during the COVID-19 pandemic.

Program Pathways

Credentials this program stacks toward

No program pathways.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

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My LER

COVID-19 Precautions for Hotels

American Hotel and Lodging Educational Institute (AHLEI)

Micro-CredentialCIP: 52.0904

Provides guidelines and best practices for hotel operations during the COVID-19 pandemic.

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 13-1199.07

Skills

Active ListeningSpeakingReading ComprehensionCritical ThinkingJudgment and Decision MakingComplex Problem SolvingCoordinationWritingMonitoringService OrientationManagement of Personnel ResourcesSocial PerceptivenessActive LearningSystems AnalysisPersuasionNegotiation

Knowledge

English LanguageAdministration and ManagementCustomer and Personal ServicePublic Safety and SecurityComputers and ElectronicsPersonnel and Human ResourcesLaw and GovernmentMathematicsSales and MarketingCommunications and MediaEducation and TrainingBuilding and ConstructionFood Production

Abilities

Oral ExpressionProblem SensitivityOral ComprehensionDeductive ReasoningWritten ComprehensionWritten ExpressionInductive ReasoningSpeech RecognitionInformation OrderingSpeech ClarityNear VisionFluency of IdeasFlexibility of ClosureOriginalitySelective Attention

Tasks

Assess the nature and level of physical security threats so that the scope of the problem can be det
Respond to emergency situations on an on-call basis.
Recommend improvements in security systems or procedures.
Prepare written reports or presentations on findings and recommendations.
Train personnel and vendors in security procedures or use of security equipment.
Fill customer orders by packaging sold items and documentation for direct shipping or by transferrin
Receive and process payments from customers, using electronic transaction services.
Create, manage, or automate orders or invoices, using order management or invoicing software.
Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with o
Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste gene
Assess or propose sustainability initiatives, considering factors such as cost effectiveness, techni
Deliver sustainability training to employees.
Develop emergency management plans for recovery decision making and communications, continuity of cr
Test documented disaster recovery strategies and plans.
Develop disaster recovery plans for physical locations with critical assets, such as data centers.
Collect fees, commissions, or other payments, according to contract terms.
Send samples of clients' work and other promotional material to potential employers to obtain auditi
Keep informed of industry trends and deals.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Participate in financial activities, such as the setting of room rates, the establishment of budgets
Confer and cooperate with other managers to ensure coordination of hotel activities.
Count money and make bank deposits.
Establish standards for personnel performance and customer service.
Keep records required by government agencies regarding sanitation or food subsidies.
Develop budgets for security operations.
Identify, investigate, or resolve security breaches.
Plan, direct, or coordinate security activities to safeguard company employees, guests, or others on
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
Oversee construction and renovation projects to improve efficiency and to ensure that facilities mee
Plan, create, and manage budgets for contracts, equipment, and supplies.
Review and approve payroll for employees.

Technology

Document management softwareWeb page creation and editing softwareGraphics or photo imaging softwareData base user interface and query softwareOperating system softwareDesktop publishing softwareComputer aided design CAD softwareOffice suite softwareFacilities management softwareCustomer relationship management CRM softwareRisk management data and analysis softwareTransaction security and virus protection softwareAdministration softwareWeb platform development softwareData base management system softwareGeographic information systemBusiness intelligence and data analysis softwareProject management softwareContent workflow softwareEnterprise resource planning ERP softwareSpreadsheet softwareAccounting softwareFinancial analysis softwareElectronic mail softwareTime accounting softwareObject or component oriented development softwareInventory management softwareAnalytical or scientific softwarePoint of sale POS softwareCommunications server softwareHuman resources software

Tools

Approach detection systemsAudioconferencing equipmentCard readersClosed circuit television CCTV monitoring systemsComputer network routersComputer server equipmentDesktop computersDigital video recordersElectronic access control systemsIntrusion detection systemsMagnetometersMechanical access control systemsNetwork video recordersPersonal computersTablet computersCredit card machinesDot matrix printersExternal hard drivesLabel printersLaser facsimile machinesThumb drivesComputer data input scannersComputer laser printersLaptop computersMulti-line telephone systemsPhotocopying equipmentMainframe computersMultiline telephone systemsStorage area network equipmentTeleconferencing systems

Work Values

IndependenceAchievementWorking ConditionsRelationshipsRecognitionSupport

Career Pathways

Occupations this program prepares you for