Workplace Harassment Prevention

American Hotel and Lodging Educational Institute (AHLEI)

Micro-CredentialCIP: 52.1001

Covers recognizing and preventing workplace harassment in the hospitality industry.

Program Pathways

Credentials this program stacks toward

No program pathways.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

My LER

Workplace Harassment Prevention

American Hotel and Lodging Educational Institute (AHLEI)

Micro-CredentialCIP: 52.1001

Covers recognizing and preventing workplace harassment in the hospitality industry.

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 43-4161.00

Skills

Active ListeningSpeakingReading ComprehensionWritingCritical ThinkingSocial PerceptivenessActive LearningJudgment and Decision MakingComplex Problem SolvingMonitoringTime ManagementInstructingLearning StrategiesCoordinationService OrientationSystems EvaluationNegotiationPersuasionSystems AnalysisManagement of Personnel Resources

Knowledge

English LanguageCustomer and Personal ServiceAdministration and ManagementPersonnel and Human ResourcesLaw and GovernmentEducation and TrainingAdministrativeComputers and ElectronicsEconomics and AccountingMathematicsPublic Safety and SecurityTransportationBiologyMedicine and DentistryBuilding and ConstructionSociology and AnthropologyChemistry

Abilities

Oral ComprehensionOral ExpressionWritten ComprehensionWritten ExpressionDeductive ReasoningProblem SensitivitySpeech RecognitionSpeech ClarityNear VisionInductive ReasoningInformation OrderingFluency of IdeasFlexibility of ClosureCategory FlexibilityOriginality

Tasks

Process, verify, and maintain personnel related documentation, including staffing, recruitment, trai
Record data for each employee, including such information as addresses, weekly earnings, absences, a
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accou
Evaluate and grade students' class work, assignments, and papers.
Initiate, facilitate, and moderate classroom discussions.
Present information with a variety of instructional techniques or formats, such as role playing, sim
Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handou
Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectivenes
Administer employee insurance, pension, and savings plans, working with insurance brokers and plan c
Ensure company compliance with federal and state laws, including reporting requirements.
Research employee benefit and health and safety practices, and recommend changes or modifications to
Negotiate collective bargaining agreements.
Investigate and evaluate union complaints or arguments to determine viability.
Propose resolutions for collective bargaining or other labor or contract negotiations.
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Hire employees and process hiring-related paperwork.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines a
Prepare and process import and export documentation according to customs regulations, laws, or proce
Clear goods through customs and to their destinations for clients.
Pay, or arrange for payment of, taxes and duties on shipments.
Coordinate efforts associated with the preparation of regulatory documents or submissions.
Communicate with regulatory agencies regarding pre-submission strategies, potential regulatory pathw
Prepare or direct the preparation of additional information or responses as requested by regulatory
Develop regulatory strategies for products.
Complete death certificates, including the assignment of cause and manner of death.
Perform medicolegal examinations and autopsies, conducting preliminary examinations of the body to i
Interview persons present at death scenes to obtain information useful in determining the manner of
Complete or review death certificates, including the assignment of cause and manner of death.
Observe and record the positions and conditions of bodies and related evidence at the scene, through documentation or photographs.
Prepare correspondence, reports of inspections or investigations, or recommendations for action.
Examine records, reports, or other documents to establish facts or detect discrepancies.
Inspect government property, such as construction sites or public housing, to ensure compliance with
Use emerging technologies, such as drones, for remote or automated inspections.
Investigate employment practices or alleged violations of laws to document and correct discriminator
Prepare reports related to investigations of equal opportunity complaints.
Interview persons involved in equal opportunity complaints to verify case information.
Develop guidelines for nondiscriminatory employment practices, such as affirmative action plans and equal opportunity employment policies.
Train employees on equal opportunity laws, guidelines, or policies, such as discrimination, diversity, harassment, or affirmative action.
Determine the nature of code violations and actions to be taken, and issue written notices of violat
Prepare, organize, and maintain inspection records.
Investigate complaints and suspected violations regarding illegal dumping, pollution, pesticides, pr
Warn violators of infractions or penalties.
Evaluate applications, records, or documents to gather information about eligibility or liability is
Advise licensees or other individuals or groups concerning licensing, permit, or passport regulation
Analyze training needs to develop new training programs or modify and improve existing programs.
Evaluate instructor performance and the effectiveness of training programs, providing recommendation
Plan, develop, and provide training and staff development programs, using knowledge of the effective
Confer with management or stakeholders and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
Evaluate instructor performance and the effectiveness of training programs, providing data and recommendations for improvement.

Technology

Data base user interface and query softwareDocument management softwareHuman resources softwareGraphics or photo imaging softwareComputer based training softwareOffice suite softwareAnalytical or scientific softwareSpreadsheet softwareWeb page creation and editing softwareDesktop publishing softwareCalendar and scheduling softwareElectronic mail softwareDevelopment environment softwareTime accounting softwareCompliance softwareData base reporting softwareAccounting softwareComputer aided design CAD softwareWord processing softwareInformation retrieval or search softwareVideo creation and editing softwareMedical softwareApplication server softwareMaterials requirements planning logistics and supply chain softwareCustomer relationship management CRM softwareOperating system softwareEnterprise resource planning ERP softwareOptical character reader OCR or scanning softwareCharting software

Tools

10-key calculatorsDesktop computersDocument binding equipmentLaser facsimile machinesMainframe computersPersonal computersPhotocopiersPhotocopying equipmentScannersCarousel slide projectorsCompact digital camerasCompact disk CD playersComputer data input scannersComputer laser printersComputer projectorsConference telephonesDigital calculatorsDigital video camerasDigital video disk DVD playersHandheld microphonesInteractive whiteboard controllersInteractive whiteboardsLaptop computersLaser printersLiquid crystal display LCD projectorsOverhead display projectorsElectronic storage devicesDigital copiersHandheld calculatorsImage scanners

Work Values

RelationshipsSupportWorking ConditionsIndependenceAchievementRecognition

Career Pathways

Occupations this program prepares you for