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  1. Programs
  2. Risk Management and Insurance

Risk Management and Insurance

Appalachian State University

Bachelor's DegreeCIP: 52.1701

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

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Financial Aid

Eligible funding programs

No funding information available.

Scholarships

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Locations

Where this program is offered

  • Boone, North Carolina

    287 Rivers St, Boone, North Carolina, 28608

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 41-3021.00

Skills

Reading ComprehensionSpeakingActive ListeningCritical ThinkingWritingActive LearningJudgment and Decision MakingComplex Problem SolvingTime ManagementService OrientationPersuasionInstructingLearning StrategiesSystems EvaluationMonitoring

Knowledge

English LanguageCustomer and Personal ServiceMathematicsAdministration and ManagementAdministrativeSales and MarketingEconomics and AccountingPersonnel and Human ResourcesComputers and ElectronicsLaw and GovernmentEducation and TrainingMechanical

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionSpeech ClarityWritten ExpressionNear VisionDeductive ReasoningInductive ReasoningProblem SensitivitySpeech RecognitionInformation OrderingCategory Flexibility

Tasks

  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance compan
  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance pla
  • Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accou
  • Evaluate and grade students' class work, assignments, and papers.
  • Initiate, facilitate, and moderate classroom discussions.
  • Examine documents to determine degree of risk from factors such as applicant health, financial stand
  • Decline excessive risks.
  • Write to field representatives, medical personnel, or others to obtain further information, quote ra
  • Answer agents' questions about insurance coverage.
  • Write descriptions of the property being appraised.
  • Determine the appropriate type of valuation to make, such as fair market, replacement, or liquidatio
  • Document physical characteristics of property such as measurements, quality, and design.
  • Administer employee insurance, pension, and savings plans, working with insurance brokers and plan c
  • Ensure company compliance with federal and state laws, including reporting requirements.
  • Research employee benefit and health and safety practices, and recommend changes or modifications to
  • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
  • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
  • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior
  • Contact vendors to locate replacement parts for vehicles.
  • Discuss insurance claims with customers or damage claimants.
  • Review repair cost estimates and negotiate with automobile repair shops to secure agreement on cost of repairs.
  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Pay and process claims within designated authority level.
  • Direct preparation and distribution of written and verbal information to inform employees of benefit
  • Design, evaluate, and modify benefits policies to ensure that programs are current, competitive, and
  • Fulfill all reporting requirements of all relevant government rules and regulations, including the E

Technology

Document management softwareFinancial analysis softwareEnterprise resource planning ERP softwareData base user interface and query softwareElectronic mail softwareHuman resources softwareGraphics or photo imaging softwareVideo creation and editing softwareCustomer relationship management CRM softwareComputer based training softwareCalendar and scheduling softwareWord processing softwareInformation retrieval or search softwareObject or component oriented development softwareAnalytical or scientific softwareSpreadsheet softwareOffice suite softwareTime accounting softwareMedical softwareProject management softwareCompiler and decompiler softwareComputer aided design CAD softwareInternet browser softwareWeb page creation and editing softwareDesktop publishing softwareData base reporting software

Tools

Desktop computersDigital camerasLaptop computersLaser facsimile machinesLaser printersNotebook computersPen-based computersPersonal computersPostage metersCarousel slide projectorsCompact digital camerasCompact disk CD playersComputer data input scannersComputer laser printersComputer projectorsConference telephonesDigital calculatorsDigital video camerasDigital video disk DVD playersHandheld microphonesInteractive whiteboard controllersInteractive whiteboards10-key calculatorsElectronic storage devicesPhotocopying equipmentElectronic digital theodolitesHand calculatorsLaser facsimile machines"Measure markersMeasuring tapes

Work Values

RelationshipsIndependenceAchievementSupportWorking ConditionsRecognition
Career Pathways

Occupations this program prepares you for

  • Insurance Sales Agents41-3021.00
  • Business Teachers, Postsecondary25-1011.00
  • Insurance Underwriters13-2053.00
  • Appraisers of Personal and Business Property13-2022.00
  • Compensation, Benefits, and Job Analysis Specialists13-1141.00
  • Insurance Appraisers, Auto Damage13-1032.00
  • Claims Adjusters, Examiners, and Investigators13-1031.00
  • Compensation and Benefits Managers11-3111.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: proficient (Level 3)(based on Bachelor's Degree)

  • Complex and specialized insurance programs — design customized coverage solutions across multiple lines including marine, farm/crop, and medical malpractice for high-value commercial and individual clients autonomously.
  • Full-cycle client relationship management — independently manage all phases from prospecting and needs analysis through policy issuance, renewal, and claims support across a substantial book of business.
  • Non-routine risk assessments — evaluate unusual or high-complexity client risk profiles using deductive and inductive reasoning to recommend appropriate coverage structures without supervisory input.
  • Cross-sell and upsell strategies — analyze existing policyholder accounts to identify coverage gaps and proactively present targeted recommendations that increase client retention and revenue.
  • Negotiation with carriers and clients — lead coverage and premium negotiations between insurance providers and business clients, balancing client needs with underwriting requirements in competitive markets.
  • Regulatory compliance and law — apply working knowledge of insurance law, state regulations, and government mandates to ensure all policy recommendations and sales practices remain fully compliant.
  • Advanced prospecting methodologies — develop and execute multi-channel client acquisition campaigns using digital platforms, referral programs, and strategic community partnerships to grow market share.
  • Claims advocacy and coordination — guide clients through complex claims processes, interpreting policy language, liaising with adjusters, and protecting client interests from initial report through resolution.
  • Written client communications — produce clear, accurate, and persuasive policy proposals, coverage summaries, and correspondence that reflect a sophisticated understanding of client needs and product options.
  • Enterprise and CRM systems integration — leverage ERP and CRM platforms to generate business intelligence reports, track sales performance metrics, and optimize pipeline management across a full client portfolio.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported