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  1. Programs
  3. Healthcare Administration

Healthcare Administration

Arkansas State University Three Rivers

Associate's DegreeCIP: 51.0705

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Healthcare Administration is a program offering specialized knowledge and skills for clinical and administrative roles in the health care field.

Credits

60 credits

Dates

Since Apr 2006

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Malvern, Arkansas

    One College Circle, Malvern, Arkansas, 72104-0816

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-1011.00

Skills

CoordinationSpeakingReading ComprehensionActive ListeningMonitoringSocial PerceptivenessCritical ThinkingInstructing

Knowledge

Administration and ManagementCustomer and Personal ServiceEnglish LanguageAdministrativeComputers and Electronics

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionSpeech RecognitionSpeech ClarityProblem SensitivityDeductive ReasoningInformation OrderingInductive Reasoning

Tasks

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to q
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated

Technology

Document management softwareHuman resources softwareOperating system softwareCustomer relationship management CRM softwareData base user interface and query software

Tools

10-key calculatorsComputer data input scannersComputer laser printersDesktop computersLaptop computersLaser facsimile machinesLiquid crystal display LCD projectorsMulti-line telephone systemsPersonal computersPhotocopiersPhotocopying equipmentPostal scalesScannersVoice mail systems

Work Values

SupportRelationshipsIndependenceWorking ConditionsAchievementRecognition
Career Pathways

Occupations this program prepares you for

  • First-Line Supervisors of Office and Administrative Support Workers43-1011.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Associate's Degree)

  • Daily workflow of office and administrative staff — monitor and adjust task assignments to meet deadlines with reduced supervisory oversight.
  • Escalated customer complaints — resolve by applying policy knowledge and interpersonal judgment in a customer-facing administrative environment.
  • Difficult employee performance issues — address through structured one-on-one conversations, identifying root causes and proposing corrective actions.
  • Work quality standards — enforce across the team by reviewing output reports, correcting errors, and providing real-time feedback.
  • Staff scheduling across multiple shifts or roles — prepare and manage using scheduling tools to balance coverage and workload in an office setting.
  • Human resources software — use to track employee performance records, attendance, and training completion in a mid-size administrative unit.
  • Procedural changes or policy updates — communicate clearly to staff through briefings and written notices, ensuring consistent understanding.
  • Interview and selection process for new hires — conduct with growing independence, evaluating candidates against defined role criteria.
  • Coordination of cross-functional administrative tasks — facilitate by liaising with other departments to maintain smooth office operations.
  • Time management practices — model and coach for direct reports to improve team productivity in a deadline-driven administrative environment.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
9%
Placement Rate
72%