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  1. Programs
  2. Certificate - Project Support

Certificate - Project Support

Bellevue College

CertificateCIP: 52.0408

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Dates

Since Jun 2022

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

No locations specified.

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-9061.00

Skills

Active ListeningReading ComprehensionSpeakingCritical ThinkingWritingService OrientationMonitoringTime ManagementSocial PerceptivenessCoordinationNegotiationJudgment and Decision MakingComplex Problem Solving

Knowledge

English LanguageCustomer and Personal ServiceAdministrativeAdministration and ManagementComputers and ElectronicsTransportationEconomics and AccountingGeographyPublic Safety and SecurityProduction and ProcessingEducation and TrainingLaw and GovernmentMathematics

Abilities

Oral ExpressionOral ComprehensionWritten ComprehensionWritten ExpressionNear VisionInformation OrderingDeductive ReasoningProblem SensitivitySpeech ClaritySpeech RecognitionCategory FlexibilityInductive ReasoningSelective AttentionWrist-Finger SpeedPerceptual Speed

Tasks

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems,
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or exp
  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Perform other clerical duties, such as answering telephone, sorting and distributing mail, running e
  • Check completed work for spelling, grammar, punctuation, and format.
  • File and store completed documents on computer hard drive or disk, or maintain a computer filing sys
  • Negotiate shipping rates with freight carriers.
  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
  • Arrange for applicable duties, taxes, or paperwork for customs clearance.
  • Negotiate and arrange transport of goods with shipping or freight companies.
  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  • Track delivery progress of shipments.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for f
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of
  • Recommend merchandise or services that will meet customers' needs.
  • Perform general office activities, such as typing, answering telephones, operating office machines,
  • Keep records of materials filed or removed, using logbooks or computers and generate computerized re
  • Gather materials to be filed from departments or employees.
  • Maintain files and control records to show correspondence activities.
  • Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition o
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach
  • Track the status of requisitions, contracts, and orders.
  • Perform buying duties when necessary.
  • Prepare purchase orders and send copies to suppliers and to departments originating requests.

Technology

Data base user interface and query softwareElectronic mail softwareDocument management softwareAccounting softwareMedical softwareOffice suite softwareEnterprise resource planning ERP softwareEnterprise application integration softwareWord processing softwareDesktop publishing softwareHuman resources softwareBilling and invoicing softwareInstant messaging softwareCustomer relationship management CRM softwareMaterials requirements planning logistics and supply chain softwareCompliance softwareProcurement softwareSpreadsheet softwareInternet browser softwareFilesystem softwareGraphics or photo imaging softwareInventory management software

Tools

10-key calculatorsComputer laser printersComputer terminalsData input scannersDesktop computersDictation equipmentDigital duplicating machinesElectric typewritersLaptop computersLaser facsimile machinesLetter folding machinesMulti-line telephone systemsPersonal computersPhotocopiersPhotocopying equipmentDictation machinesCopy machinesDesktop calculatorsPaper shreddersPostage marking machinesPostage metersCrow barsElectrical power unitForkliftsHammersHand trucksLaser printersMobile air-conditioning unitsRadio frequency identification RFID scannersStaple guns

Work Values

RelationshipsSupportIndependenceWorking ConditionsAchievementRecognition
Career Pathways

Occupations this program prepares you for

  • Office Clerks, General43-9061.00
  • Insurance Claims and Policy Processing Clerks43-9041.00
  • Word Processors and Typists43-9022.00
  • Freight Forwarders43-5011.01
  • Cargo and Freight Agents43-5011.00
  • Order Clerks43-4151.00
  • File Clerks43-4071.00
  • Correspondence Clerks43-4021.00
  • Procurement Clerks43-3061.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Multifunction office equipment including fax machines and voice mail systems — operate and perform routine maintenance independently in a general administrative office.
  • Moderate-volume phone lines — manage calls, take accurate messages, and redirect inquiries with minimal supervision in an office support role.
  • Customer and employee questions, complaints, and information requests — address clearly and professionally using established procedures across routine office situations.
  • Electronic database and filing systems — update and maintain on a regular schedule to ensure accurate records in a computerized office environment.
  • Office activity records and business transaction files — compile, copy, and file consistently to support audit-ready documentation standards.
  • Digital and paper records — review and cross-reference to retrieve accurate information for staff or external requestors within expected turnaround times.
  • Outgoing correspondence and mail — compose, proofread, and prepare using correct grammar and office formatting conventions with limited oversight.
  • Numerical data, invoices, and reports — compute, record, and proofread to verify accuracy before submission in a billing or records-keeping context.
  • Customer relationship management (CRM) software — enter and update client contact records routinely to maintain current organizational databases.
  • Cloud-based data access tools — retrieve and share documents with colleagues and stakeholders following data-handling guidelines in a collaborative office environment.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported