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  1. Programs
  2. Network Support Short-term Certificate

Network Support Short-term Certificate

Bevill State Community College

Short-Term Certificate

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Credits

10 credits

Format

In-Person

Eligibility Calculator

Which aid programs apply to this program?

Record QualityEligibility Calculators
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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 15-1231.00

Skills

Critical ThinkingActive ListeningJudgment and Decision MakingReading ComprehensionActive LearningMonitoringComplex Problem SolvingSpeaking

Knowledge

Computers and ElectronicsTelecommunicationsCustomer and Personal ServiceEngineering and TechnologyEnglish Language

Abilities

Oral ComprehensionProblem SensitivityDeductive ReasoningOral ExpressionInductive ReasoningWritten ComprehensionInformation OrderingWritten ExpressionNear VisionSpeech Recognition

Tasks

  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.

Technology

Document management softwareTransaction security and virus protection softwareWeb platform development softwareOperating system softwareConfiguration management software

Tools

Asynchronous transfer mode ATM analyzersCable testersCaching enginesCisco Systems Cisco Application Visibility and Management AVM Traffic CollectorCommunications analyzersContinuity testersCopy machinesFabric analyzersFibre channel protocol analyzersLaptop computersLaser facsimile machinesLoad balancersMainframe computersNetwork address translation NAT appliancesPersonal computers

Work Values

AchievementSupportWorking ConditionsRecognitionIndependenceRelationships
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium15-1231.00Computer Network Support Specialiststitle_inference$73,340 median$124,470 top+1.83%280
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Short-Term Certificate)

  • Network data backup procedures — execute under direct supervision using established schedules and approved backup software on a corporate LAN environment.
  • Security access permissions — apply preconfigured group-level settings under supervisor guidance within an enterprise directory system.
  • Network monitoring software — operate and review alerts under direction to identify flagged anomalies on a managed corporate network.
  • Basic diagnostic testing tools — use to identify and document common connectivity problems for individual end users in a help-desk setting.
  • Network support activities — document using standardized templates and ticketing systems under the guidance of senior technicians.
  • LAN router configuration — assist senior staff in applying baseline configuration settings on routers in a supervised enterprise environment.
  • Security and firewall software — install using vendor-provided guides and internal runbooks under direct oversight on workstations and servers.
  • User connectivity problems — troubleshoot common, recurring issues by following established troubleshooting scripts in a help-desk environment.
  • Technical documentation and knowledge-base articles — read and apply comprehension to resolve Tier 1 incidents in a structured support workflow.
  • Operating system software — navigate and perform routine network-related tasks within Windows and Linux environments under close supervision.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
62%
Placement Rate
63%