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  1. Programs
  3. Broadband Telecommunications Equipment Installer

Broadband Telecommunications Equipment Installer

Big Sandy Community and Technical College

CertificateCIP: 47.0103

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

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Locations

Where this program is offered

  • Prestonsburg, Kentucky

    1 Bert Combs Dr, Prestonsburg, Kentucky, 41653

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 49-9052.00

Skills

SpeakingCritical ThinkingEquipment MaintenanceComplex Problem SolvingTroubleshootingRepairingQuality Control AnalysisActive ListeningOperations MonitoringInstallationReading ComprehensionCoordinationOperation and ControlJudgment and Decision MakingWritingService OrientationSocial PerceptivenessTime Management

Knowledge

Customer and Personal ServiceComputers and ElectronicsTelecommunicationsEnglish LanguageMechanicalAdministration and ManagementPublic Safety and SecurityMathematicsAdministrative

Abilities

Oral ComprehensionNear VisionProblem SensitivityManual DexterityDeductive ReasoningInformation OrderingArm-Hand SteadinessFinger DexterityVisual Color DiscriminationOral ExpressionExtent FlexibilityMultilimb CoordinationVisualizationFar VisionInductive ReasoningSpeech RecognitionWritten Comprehension

Tasks

  • Set up service for customers, installing, connecting, testing, or adjusting equipment.
  • Travel to customers' premises to install, maintain, or repair audio and visual electronic reception
  • Measure signal strength at utility poles, using electronic test equipment.
  • Set up service for customers, installing, connecting, testing, or adjusting equipment, such as digital subscriber line modems.
  • Install, service, and repair electronic equipment or instruments such as televisions, radios, and vi
  • Calibrate and test equipment, and locate circuit and component faults, using hand and power tools an
  • Confer with customers to determine the nature of problems or to explain repairs.
  • Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of ma
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and confor
  • Inspect completed work to ensure all hardware is tight, antennas are level, hangers are properly fas
  • Run appropriate power, ground, or coaxial cables.
  • Test operation of tower transmission components, using sweep testing tools or software.
  • Use drone technology to inspect towers and antennas for damage or maintenance needs.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to q
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated

Technology

Operating system softwareAnalytical or scientific softwareComputer aided design CAD softwareFacilities management softwareWord processing softwareWeb platform development softwareCustomer relationship management CRM softwareElectronic mail softwareMobile location based services softwareSpreadsheet softwareOffice suite softwareNetwork security and virtual private network VPN equipment softwareGeographic information systemMap creation softwareDocument management softwareWeb page creation and editing softwareMedical software

Tools

Adjustable hand wrenchesArticulating boom liftBorersBubble levelsBucket trucksBuffer strippersCable cuttersCable jacket strippersCable locatorsCable plowsCable sheavesCable slittersCable strippersCable tie gunsCable treesBox cuttersCable flaring toolsCable pulling toolsCable ringersCable stripping toolsCoaxial cable strippersCordless drillsDigital multimetersDigital still camerasDrywall sawsFlat head screwdriversGas soldering ironsHex key setsHigh-leverage cuttersAnalog probes

Work Values

SupportRelationshipsIndependenceWorking ConditionsAchievementRecognition
Career Pathways

Occupations this program prepares you for

  • Telecommunications Line Installers and Repairers49-9052.00
  • Audiovisual Equipment Installers and Repairers49-2097.00
  • Telecommunications Equipment Installers and Repairers, Except Line Installers49-2022.00
  • Radio, Cellular, and Tower Equipment Installers and Repairers49-2021.00
  • Communications Equipment Operators, All Other43-2099.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Residential cable and telecommunications lines — string between structures and pull to specified tension with minimal oversight on standard installations.
  • Signal-strength readings at utility poles — measure using electronic test equipment and document results accurately in a field log.
  • Customer service appointments — manage arrival, conduct equipment installation, and confirm service activation with routine supervision.
  • Coaxial and fiber-optic cables — splice using hand tools and mechanical equipment following standard operating procedures on familiar line types.
  • Terminal boxes and auxiliary equipment — mount and connect in attics, crawl spaces, or trenches using appropriate climbing or access tools.
  • Transmission-fault data — record, compare against acceptable thresholds, and escalate abnormal results to a senior technician when needed.
  • Audio and visual reception equipment — inspect, adjust, and test at customer premises to confirm proper signal quality after installation.
  • CRM and work-order software — enter job completion details, parts used, and customer notes accurately at the close of each service call.
  • Ladder and bucket-truck operations — conduct pre-use inspections and operate safely during pole-top and aerial line work.
  • Common line malfunctions — apply learned troubleshooting steps to diagnose and resolve routine faults within a defined service territory.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported