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  1. Programs
  2. Human Resource Management

Human Resource Management

Caldwell University

CertificateCIP: 52.1001

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

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Requirements

What you need to earn this credential

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Financial Aid

Eligible funding programs

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Scholarships

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Locations

Where this program is offered

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-4161.00

Skills

Active ListeningSpeakingReading ComprehensionWritingCritical ThinkingSocial PerceptivenessActive LearningJudgment and Decision MakingComplex Problem SolvingMonitoringTime ManagementInstructingLearning StrategiesCoordinationService OrientationSystems EvaluationNegotiationPersuasionSystems AnalysisManagement of Personnel Resources

Knowledge

English LanguageCustomer and Personal ServiceAdministration and ManagementPersonnel and Human ResourcesLaw and GovernmentEducation and TrainingAdministrativeComputers and ElectronicsEconomics and AccountingMathematicsPublic Safety and SecurityTransportationBiologyMedicine and DentistryBuilding and ConstructionSociology and AnthropologyChemistry

Abilities

Oral ComprehensionOral ExpressionWritten ComprehensionWritten ExpressionDeductive ReasoningProblem SensitivitySpeech RecognitionSpeech ClarityNear VisionInductive ReasoningInformation OrderingFluency of IdeasFlexibility of ClosureCategory FlexibilityOriginality

Tasks

  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, trai
  • Record data for each employee, including such information as addresses, weekly earnings, absences, a
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accou
  • Evaluate and grade students' class work, assignments, and papers.
  • Initiate, facilitate, and moderate classroom discussions.
  • Present information with a variety of instructional techniques or formats, such as role playing, sim
  • Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handou
  • Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectivenes
  • Administer employee insurance, pension, and savings plans, working with insurance brokers and plan c
  • Ensure company compliance with federal and state laws, including reporting requirements.
  • Research employee benefit and health and safety practices, and recommend changes or modifications to
  • Negotiate collective bargaining agreements.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Propose resolutions for collective bargaining or other labor or contract negotiations.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines a
  • Prepare and process import and export documentation according to customs regulations, laws, or proce
  • Clear goods through customs and to their destinations for clients.
  • Pay, or arrange for payment of, taxes and duties on shipments.
  • Coordinate efforts associated with the preparation of regulatory documents or submissions.
  • Communicate with regulatory agencies regarding pre-submission strategies, potential regulatory pathw
  • Prepare or direct the preparation of additional information or responses as requested by regulatory
  • Develop regulatory strategies for products.
  • Complete death certificates, including the assignment of cause and manner of death.
  • Perform medicolegal examinations and autopsies, conducting preliminary examinations of the body to i
  • Interview persons present at death scenes to obtain information useful in determining the manner of
  • Complete or review death certificates, including the assignment of cause and manner of death.
  • Observe and record the positions and conditions of bodies and related evidence at the scene, through documentation or photographs.
  • Prepare correspondence, reports of inspections or investigations, or recommendations for action.
  • Examine records, reports, or other documents to establish facts or detect discrepancies.
  • Inspect government property, such as construction sites or public housing, to ensure compliance with
  • Use emerging technologies, such as drones, for remote or automated inspections.
  • Investigate employment practices or alleged violations of laws to document and correct discriminator
  • Prepare reports related to investigations of equal opportunity complaints.
  • Interview persons involved in equal opportunity complaints to verify case information.
  • Develop guidelines for nondiscriminatory employment practices, such as affirmative action plans and equal opportunity employment policies.
  • Train employees on equal opportunity laws, guidelines, or policies, such as discrimination, diversity, harassment, or affirmative action.
  • Determine the nature of code violations and actions to be taken, and issue written notices of violat
  • Prepare, organize, and maintain inspection records.
  • Investigate complaints and suspected violations regarding illegal dumping, pollution, pesticides, pr
  • Warn violators of infractions or penalties.
  • Evaluate applications, records, or documents to gather information about eligibility or liability is
  • Advise licensees or other individuals or groups concerning licensing, permit, or passport regulation
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendation
  • Plan, develop, and provide training and staff development programs, using knowledge of the effective
  • Confer with management or stakeholders and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Evaluate instructor performance and the effectiveness of training programs, providing data and recommendations for improvement.

Technology

Data base user interface and query softwareDocument management softwareHuman resources softwareGraphics or photo imaging softwareComputer based training softwareOffice suite softwareAnalytical or scientific softwareSpreadsheet softwareWeb page creation and editing softwareDesktop publishing softwareCalendar and scheduling softwareElectronic mail softwareDevelopment environment softwareTime accounting softwareCompliance softwareData base reporting softwareAccounting softwareComputer aided design CAD softwareWord processing softwareInformation retrieval or search softwareVideo creation and editing softwareMedical softwareApplication server softwareMaterials requirements planning logistics and supply chain softwareCustomer relationship management CRM softwareOperating system softwareEnterprise resource planning ERP softwareOptical character reader OCR or scanning softwareCharting software

Tools

10-key calculatorsDesktop computersDocument binding equipmentLaser facsimile machinesMainframe computersPersonal computersPhotocopiersPhotocopying equipmentScannersCarousel slide projectorsCompact digital camerasCompact disk CD playersComputer data input scannersComputer laser printersComputer projectorsConference telephonesDigital calculatorsDigital video camerasDigital video disk DVD playersHandheld microphonesInteractive whiteboard controllersInteractive whiteboardsLaptop computersLaser printersLiquid crystal display LCD projectorsOverhead display projectorsElectronic storage devicesDigital copiersHandheld calculatorsImage scanners

Work Values

RelationshipsSupportWorking ConditionsIndependenceAchievementRecognition
Career Pathways

Occupations this program prepares you for

  • Human Resources Assistants, Except Payroll and Timekeeping43-4161.00
  • Business Teachers, Postsecondary25-1011.00
  • Training and Development Specialists13-1151.00
  • Compensation, Benefits, and Job Analysis Specialists13-1141.00
  • Labor Relations Specialists13-1075.00
  • Human Resources Specialists13-1071.00
  • Customs Brokers13-1041.08
  • Regulatory Affairs Specialists13-1041.07
  • Coroners13-1041.06
  • Government Property Inspectors and Investigators13-1041.04
  • Equal Opportunity Representatives and Officers13-1041.03
  • Environmental Compliance Inspectors13-1041.01
  • Compliance Officers13-1041.00
  • Training and Development Managers11-3131.00
  • Human Resources Managers11-3121.00
  • Compensation and Benefits Managers11-3111.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Personnel records — process, verify, and maintain staffing, training, and performance evaluation documentation with minimal oversight in a busy HR office.
  • Employee data files — record and update weekly earnings, supervisory performance reports, and leave information in an HRIS or ERP system on a routine basis.
  • Benefits administration — assist in administering employee benefit programs and workers' compensation plans by coordinating with vendors and tracking enrollment deadlines.
  • Policy explanations — communicate company HR policies and procedures clearly to employees and job applicants in one-on-one and small-group settings without requiring a script.
  • Personnel file examination — review employee files to retrieve accurate information needed to support personnel actions such as promotions or disciplinary reviews.
  • Calendar and scheduling software — coordinate interview schedules, orientation sessions, and HR department meetings across multiple stakeholders using scheduling tools.
  • Grievance documentation — compile and organize grievance records and related correspondence, ensuring accuracy and confidentiality throughout the process.
  • Classification and leave records — process employee leave-of-absence requests and position classification updates by applying established HR guidelines consistently.
  • Inquiry resolution — answer questions regarding examinations, salaries, and benefit eligibility by researching policy documents and confirming details with HR leadership when needed.
  • Document management systems — organize and maintain electronic personnel files using document management software in accordance with retention schedules and compliance requirements.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
43%
Placement Rate
11%