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My LER
My LER
  1. Programs
  3. Business Administration (Hospitality Management)

Business Administration (Hospitality Management)

California State University-San Bernardino

Master's Degree

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • San Bernardino, California

    5500 University Parkway, San Bernardino, California, 92407-2393

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 11-1021.00

Skills

Reading ComprehensionActive ListeningSpeakingCoordinationSocial PerceptivenessManagement of Personnel ResourcesMonitoringCritical ThinkingService OrientationNegotiation

Knowledge

Administration and ManagementCustomer and Personal ServiceEnglish LanguageMathematicsProduction and ProcessingPersonnel and Human Resources

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionProblem SensitivityDeductive ReasoningSpeech ClaritySpeech RecognitionInformation OrderingInductive ReasoningFluency of Ideas

Tasks

  • Review financial statements, sales or activity reports, or other performance data to measure product
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing
  • Direct administrative activities directly related to making products or providing services.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets
  • Confer and cooperate with other managers to ensure coordination of hotel activities.

Technology

Customer relationship management CRM softwareDocument management softwareGraphics or photo imaging softwareHuman resources softwareData base user interface and query softwareAccounting softwareFacilities management softwareFinancial analysis softwareElectronic mail software

Tools

10-key calculatorsCell phonesComputer scannersCredit card processing machinesDesktop computersDigital camerasHandtrucksHumidity test chambersLaptop computersMagnetic card readersPersonal computersPersonal digital assistants PDAPhotocopying equipmentPoint of sale POS systemsProfilometersCash registersHandheld computersMulti-line telephone systemsPrivate automatic branch exchange PABX systemsVoice mail systems

Work Values

RelationshipsWorking ConditionsIndependenceRecognitionAchievementSupport
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium11-1021.00General and Operations Managerstitle_inference$102,950 median+4.41%16,400
Match confidence: medium11-9081.00Lodging Managerstitle_inference———
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: advanced (Level 4)(based on Master's Degree)

  • Multiple locations or a region — direct as area or regional manager with full operational P&L.
  • Manager hiring, calibration, and succession — shape across the region over multi-year horizons.
  • Operating-plan development — produce and execute against multi-quarter targets.
  • Capital allocation and remodel decisions — frame and own across the portfolio.
  • Cross-functional initiatives (technology rollouts, brand refreshes, M&A integration) — lead with corporate partners.
  • Senior crisis-response (PR-relevant customer incidents, regulatory inquiries) — lead through with composure.
  • External relationships (landlords, municipalities, franchisees, community) — represent the brand credibly.
  • Strategic-planning input from the operations perspective — contribute substantively to multi-year plans.
  • Culture, values, and standards across the region — set and sustain through rituals and example.
  • Multi-unit hiring partnerships (universities, second-chance, vocational schools) — own the region's pipeline.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
100%
Placement Rate
100%