Damage Analysis, Estimating, and Customer Service
Career and Technical Education, Alabama State Department of Education (ALSDE)
Damage Analysis, Estimating, and Customer Service presents service knowledge and skills for analyzing collision damage to vehicles, estimating repair costs, determining repair sequences and procedures, and providing effective customer service to vehicle owners and insurance clients.
Format
In-Person
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Credentials this program stacks toward
- Program Pathway to Transportation, Distribution and LogisticsFrom Career and Technical Education, Alabama State Department of Education (ALSDE)
Detailed information about this program
Damage Analysis, Estimating, and Customer Service presents service knowledge and skills for analyzing collision damage to vehicles, estimating repair costs, determining repair sequences and procedures, and providing effective customer service to vehicle owners and insurance clients. Content standards are written to meet Automotive Service Excellence (ASE) Education Foundation requirements, which also specify task lists, program hours, and safety standards. Career and Technical Student Organizations are integral, co-curricular components of each career and technical education course. These organizations enhance classroom instruction while helping students develop leadership abilities, expand workplace-readiness skills, and access opportunities for personal and professional growth. Students in the Transportation, Distribution and Logistics career cluster affiliate with SkillsUSA.
What you need to earn this credential
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