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  1. Programs
  2. Insurance II: Claims and Underwriting Operations

Insurance II: Claims and Underwriting Operations

Career and Technical Education, Alabama State Department of Education (ALSDE)

Course

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Insurance II: Claims and Underwriting Operations introduces students to the process of underwriting claims, sorting applications on behalf of clients who present similar levels of risk, and determining whether to accept, deny, or limit coverage for each group of applicants. Students will understand the laws and regulations of insurance operations to manage business operations and transactions in the insurance industry.

Format

In-Person

Eligibility Calculator

Which aid programs apply to this program?

Record QualityEligibility Calculators
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Program Pathways

Credentials this program stacks toward

  • Program Pathway to FinanceFrom Career and Technical Education, Alabama State Department of Education (ALSDE)
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Program Details

Detailed information about this program

Insurance II: Claims and Underwriting Operations introduces students to the process of underwriting claims, sorting applications on behalf of clients who present similar levels of risk, and determining whether to accept, deny, or limit coverage for each group of applicants. Students will understand the laws and regulations of insurance operations to manage business operations and transactions in the insurance industry. Students will demonstrate an understanding of the claims process, including the role of the agent and the claims adjuster. Upon completion of Insurance I and Insurance II, students will have the opportunity to gain credentials for employment in the insurance industry or for future education.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

  • Analyze the risk posed by potential clients in order to make insurance approval/denial decisions and set policy prices
  • Develop a compliance program to protect a company’s financial well-being
  • Interpret provisions of insurance contracts
  • Evaluate information acquired from claimants to simulate the process of settling insurance claims
  • Utilize information technology tools to simulate the underwriting of an insurance policy
  • Prepare documentation to support insurance underwriting
Career Pathways

Occupations this program prepares you for

  • Insurance Underwriters13-2053.00
  • Insurance Sales Agents41-3021.00
  • Personal Financial Advisors13-2052.00
  • Insurance Appraisers, Auto Damage13-1032.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Course)

  • Application documents and supporting records — review and organize under direct supervision to identify key risk factors such as applicant health, financial standing, and property condition.
  • Standard risk assessment checklists — apply following established protocols to flag submissions that may exceed acceptable underwriting thresholds.
  • Basic data entry and document management software — use to log applicant information and maintain accurate case files within the company's ERP system.
  • Company underwriting guidelines and rate manuals — consult under direction to determine preliminary policy eligibility for straightforward, low-complexity submissions.
  • Written correspondence templates — complete with guidance to request missing information from field representatives or medical personnel on routine applications.
  • Spreadsheet software — use to perform basic calculations supporting premium estimates and risk scoring under close supervisor review.
  • Policy and endorsement reference materials — locate and reference under supervision when identifying standard modifications for substandard risks.
  • Company records and database query tools — search with assistance to identify existing coverage amounts on individual risks before processing new submissions.
  • Underwriting decisions on simple, low-risk applications — document and submit for approval, following step-by-step departmental procedures.
  • Active listening and reading comprehension skills — apply when attending team reviews of declined or modified applications to build foundational judgment.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported