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  1. Programs
  3. Office Administration

Office Administration

Central Alabama Community College

Associate's Degree

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

The Office Administration program prepares students to perform duties of administrative assistants, secretaries, and stenographers. Instruction includes business communications, business law, word processing, data entry, office machines operations, office procedures, public relations, secretarial accounting, filing systems, records management, and report preparation.

Format

Hybrid

Eligibility Calculator

Which aid programs apply to this program?

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-6011.00

Skills

Reading ComprehensionActive ListeningSpeakingService OrientationWritingCoordinationCritical ThinkingSocial PerceptivenessTime ManagementMonitoringComplex Problem Solving

Knowledge

AdministrativeEnglish LanguageCustomer and Personal ServiceAdministration and ManagementComputers and ElectronicsMedicine and DentistryPersonnel and Human Resources

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionSpeech RecognitionNear VisionSpeech ClarityInformation OrderingDeductive ReasoningProblem SensitivityInductive Reasoning

Tasks

  • Manage and maintain executives' schedules.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word pro
  • Keep track of employees' time.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate i
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons accor
  • Create, maintain, and enter information into databases.
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems,
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or exp

Technology

Document management softwareDesktop publishing softwareWord processing softwareAccounting softwareWeb page creation and editing softwareGraphics or photo imaging softwareMedical softwareBilling and invoicing softwareOffice suite softwareHuman resources softwareData base user interface and query software

Tools

10-key calculatorsData input scannersDesktop computersDictation equipmentDigital camerasElectric typewritersHandheld calculatorsHandheld computersLaptop computersLaser facsimile machinesLiquid crystal display LCD video projectorsMulti-line telephone systemsPagersPersonal computersPersonal digital assistants PDAMobile phonesPhotocopiersPhotocopying equipmentCredit card processing machinesDictaphonesHospital intercom equipmentLaser printersNotebook computersScannersSwitchboardsComputer laser printersComputer terminalsDigital duplicating machinesLetter folding machines

Work Values

RelationshipsSupportWorking ConditionsAchievementIndependenceRecognition
Career Pathways

Occupations this program prepares you for

  • Executive Secretaries and Executive Administrative Assistants43-6011.00
  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive43-6014.00
  • Medical Secretaries and Administrative Assistants43-6013.00
  • Office Clerks, General43-9061.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Associate's Degree)

  • Executive calendars — coordinate and balance competing schedule demands across multiple executives with minimal supervisory oversight in a mid-sized corporate office.
  • Travel logistics — arrange complex domestic and international travel including itineraries, accommodations, and expense documentation for executive staff.
  • Business reports and financial statements — prepare polished documents using spreadsheet and word processing software, applying standard formatting and data accuracy checks.
  • Departmental correspondence — draft and finalize responses to routine and semi-routine inquiries independently, applying appropriate tone and organizational voice.
  • Incoming communications — triage and prioritize email, faxes, and mail for senior executives, escalating urgent items in a timely manner.
  • Office service coordination — assist in managing records, budget tracking, and departmental finance tasks using accounting and procurement software.
  • Visitor and stakeholder interactions — assess visitor purpose, apply access protocols, and exercise social perceptiveness to manage sensitive situations diplomatically.
  • Document management systems — organize, version-control, and retrieve corporate documents and records using enterprise document management software.
  • Meeting support — prepare agendas, collate briefing materials, and distribute minutes following executive team meetings in a professional office environment.
  • Database queries — run standard queries and generate summary reports from administrative databases to support departmental decision-making.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
33%
Placement Rate
81%