Computer Information Systems: Office Specialist Option | Chattahoochee Valley Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 15-1211.00

Skills

SpeakingReading ComprehensionSystems AnalysisSystems EvaluationCritical ThinkingActive ListeningJudgment and Decision MakingActive Learning

Knowledge

Computers and ElectronicsCustomer and Personal ServiceEnglish LanguageMathematicsAdministration and Management

Abilities

Deductive ReasoningOral ComprehensionWritten ComprehensionOral ExpressionInformation OrderingProblem SensitivityInductive ReasoningNear VisionSpeech RecognitionFluency of Ideas

Tasks

Troubleshoot program and system malfunctions to restore normal functioning.
Provide staff and users with assistance solving computer-related problems, such as malfunctions and
Test, maintain, and monitor computer programs and systems, including coordinating the installation o
Write code to perform desired actions.

Technology

Word processing softwareAccess softwareRequirements analysis and system architecture softwareInternet directory services softwareDevelopment environment software

Tools

Desktop computersMainframe computersNotebook computersPersonal digital assistants PDA

Work Values

Working ConditionsAchievementRecognitionIndependenceSupportRelationships

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium15-1211.00	Computer Systems Analysts	title_inference	$103,790 median$166,030 top	+8.71%	4,550

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: emerging (Level 1)(based on Short-Term Certificate)

Basic system malfunctions — identify and escalate following documented troubleshooting protocols under direct supervisor guidance in a corporate IT environment.
User support requests — respond to and log computer-related problems such as program errors using a help-desk ticketing system under close oversight.
Computer programs and systems — assist with testing and installation tasks by executing predefined test scripts under the direction of a senior analyst.
Business data entry and retrieval — use standard office and access software to support inventory or cost-tracking tasks in a structured operational setting.
System compatibility requirements — gather and document basic information about existing computer systems to assist with integration assessments.
Object-oriented programming concepts — apply foundational syntax and logic in guided coding exercises using a supervised development environment.
Structured analysis techniques — collect and organize user requirements using templates and checklists under the direction of a lead systems analyst.
Management communication — prepare meeting notes and brief summaries of system discussions to support agreement on basic system principles.
Word processing and document management software — produce clearly formatted technical documentation following departmental standards with supervisor review.
Oral communication — listen actively and ask clarifying questions when receiving instructions or user problem reports in a team-based office setting.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.