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  1. Programs
  3. Administrative Medical Office Specialist (AAS-AMO)

Administrative Medical Office Specialist (AAS-AMO)

Coastal Alabama Community College

Associate's Degree

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

The Associate in Applied Science Degree as an Administrative Medical Office Specialist is designed to prepare students who wish to pursue careers in administrative areas in the medical field. This program includes instruction in business communications, word processing and data entry, medical office procedures, accounting, filing systems and records management, medical terminology, medical transcription, and health care management.

Duration

Four Semesters

Credits

61 credits

Format

In-Person

Eligibility Calculator

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-6013.00

Skills

SpeakingActive ListeningService OrientationReading ComprehensionCoordinationCritical ThinkingComplex Problem SolvingWritingSocial PerceptivenessMonitoring

Knowledge

Customer and Personal ServiceEnglish LanguageAdministrativeMedicine and DentistryPersonnel and Human ResourcesComputers and Electronics

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionSpeech RecognitionSpeech ClarityNear VisionWritten ExpressionDeductive ReasoningInductive ReasoningInformation OrderingProblem Sensitivity

Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Record patients' medical history, vital statistics, or information such as test results in medical r

Technology

Accounting softwareBilling and invoicing softwareOffice suite softwareWord processing softwareMedical softwareCalendar and scheduling softwareData base user interface and query software

Tools

Credit card processing machinesDesktop computersDictaphonesHospital intercom equipmentLaptop computersLaser facsimile machinesLaser printersMulti-line telephone systemsNotebook computersPersonal computersPhotocopying equipmentScannersSwitchboardsAudiometersAutoclavesBaumanometersBinocular light compound microscopesBlood chemistry analyzersBlood collection vialsBreathalyzersButterfly needlesCanesCast cuttersCentrifugesCredit card readersCrutchesCulturettesDictation equipment

Work Values

RelationshipsSupportWorking ConditionsAchievementRecognitionIndependence
Career Pathways

Occupations this program prepares you for

  • Medical Secretaries and Administrative Assistants43-6013.00
  • Medical Assistants31-9092.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Associate's Degree)

  • Multi-line telephone system — manage incoming calls, screen inquiries, and transfer to appropriate staff independently during routine clinic hours.
  • Diagnostic appointments and surgical consultations — schedule, confirm, and reschedule using medical scheduling software with minimal oversight in a busy outpatient practice.
  • Insurance and prior authorization forms — complete and submit accurately by cross-referencing patient records and payer requirements in a medical billing workflow.
  • Visitor and patient flow — greet and triage walk-in visitors, applying knowledge of staff availability and department locations to minimize wait times.
  • Medical records — maintain organized physical and electronic files in compliance with HIPAA privacy standards and office retention policies.
  • Correspondence and test results — receive, log, and route laboratory reports and referral documents to the correct provider within required turnaround times.
  • Patient case histories — interview patients to collect comprehensive intake and insurance information, entering data accurately into the electronic health record system.
  • Electronic mail and fax platforms — transmit sensitive correspondence and records using secure messaging protocols in compliance with practice confidentiality guidelines.
  • Billing and invoicing software — generate patient statements and reconcile co-pay collections at the end of each business day with reduced supervision.
  • Appointment reminder and recall systems — coordinate outreach to patients for follow-up visits using cloud-based scheduling and communication tools.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported