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My LER
  1. Programs
  3. Wine Tasting Room Attendant Short-Term Certificate

Wine Tasting Room Attendant Short-Term Certificate

Columbia Basin College

CertificateCIP: 12.0507

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Dates

Since Jan 2001

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Pasco, Washington

    2600 N 20th Ave, Pasco, Washington, 99301

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 35-1012.00

Skills

Management of Personnel ResourcesMonitoringCoordinationSpeakingInstructingActive ListeningService OrientationReading Comprehension

Knowledge

Customer and Personal ServiceAdministration and ManagementFood ProductionEnglish LanguageProduction and Processing

Abilities

Oral ComprehensionOral ExpressionProblem SensitivityDeductive ReasoningSpeech ClaritySpeech RecognitionWritten ComprehensionWritten ExpressionFluency of IdeasInductive Reasoning

Tasks

  • Resolve customer complaints regarding food service.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements

Technology

Human resources softwareData base user interface and query softwareInventory management softwareAccounting softwarePoint of sale POS software

Tools

Barcode scannersCard readersCash registersCredit card processing machinesDesktop computersLinear imaging scannersLong range charged coupled device CCD barcode scannersNotebook computersPoint of sale POS printersPoint of sale POS terminalsPoint of service scannersPoint of service workstationsRestaurant guest and server paging systems

Work Values

RelationshipsSupportIndependenceAchievementRecognitionWorking Conditions
Career Pathways

Occupations this program prepares you for

  • First-Line Supervisors of Food Preparation and Serving Workers35-1012.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Customer complaints regarding food service — resolve routine issues independently using established service-recovery scripts in a full-service restaurant.
  • New hire training sessions — conduct structured onboarding covering food preparation, sanitation, and safety procedures with reduced supervisor oversight.
  • Employee work station assignments — coordinate daily scheduling and duty allocation to match workflow demands across a full shift.
  • Cash handling and deposit preparation — complete end-of-day reconciliation and prepare bank deposits following standard accounting procedures.
  • Kitchen and dining area sanitation — supervise cleaning crews and verify compliance with health department standards during routine inspections.
  • Service quality improvement suggestions — identify recurring workflow gaps and recommend procedural adjustments to shift managers during team briefings.
  • Production and time sequences — specify food course timing and workstation arrangements to maintain kitchen output during moderate-volume service periods.
  • Human resources software — enter employee hours, update attendance records, and generate basic payroll reports in a restaurant back-office system.
  • Social perceptiveness — read customer and coworker cues to anticipate service disruptions and adjust team response in a dining environment.
  • Inventory management software — monitor stock levels, flag discrepancies, and coordinate reorder requests with the purchasing manager on a routine basis.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported