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  1. Programs
  3. General Business (Tier 2)

General Business (Tier 2)

Drake State Community and Technical College

Short-Term Certificate

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Advanced short-term certificate in general business. Covers principles of accounting II, business law, principles of management, and marketing.

Credits

12 credits

Format

In-Person

Eligibility Calculator

Which aid programs apply to this program?

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 11-1021.00

Skills

Reading ComprehensionActive ListeningSpeakingMonitoringCritical ThinkingSocial PerceptivenessCoordinationManagement of Personnel ResourcesActive LearningPersuasion

Knowledge

Administration and ManagementCustomer and Personal ServiceEnglish LanguageProduction and ProcessingMathematicsSales and MarketingCommunications and Media

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionProblem SensitivityDeductive ReasoningSpeech ClarityInductive ReasoningSpeech RecognitionInformation OrderingFluency of IdeasOriginality

Tasks

  • Review financial statements, sales or activity reports, or other performance data to measure product
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing
  • Direct administrative activities directly related to making products or providing services.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, m
  • Formulate, direct, or coordinate marketing activities or policies to promote products or services, w
  • Evaluate the financial aspects of product development, such as budgets, expenditures, research and d

Technology

Document management softwareGraphics or photo imaging softwareCustomer relationship management CRM softwareHuman resources softwareData base user interface and query softwareDevelopment environment softwareVideo creation and editing softwareWeb page creation and editing software

Tools

10-key calculatorsCell phonesComputer scannersCredit card processing machinesDesktop computersDigital camerasHandtrucksHumidity test chambersLaptop computersMagnetic card readersPersonal computersPersonal digital assistants PDAPhotocopying equipmentPoint of sale POS systemsProfilometersLaser facsimile machinesNotebook computersPhotocopiersScannersTablet computers

Work Values

RelationshipsWorking ConditionsIndependenceRecognitionAchievementSupport
Career Pathways

Occupations this program prepares you for

  • General and Operations Managers11-1021.00
  • Marketing Managers11-2021.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Short-Term Certificate)

  • Daily operations rhythm (open / close / shift change) — execute reliably under a senior manager's review.
  • Staff schedules within labor budget — produce for an assigned department on a routine week.
  • Customer service and front-line escalations — handle within department authority.
  • Inventory counts and routine receiving — perform per the operations manual.
  • Routine compliance checks (food safety, OSHA, ADA, opening checklists) — complete accurately and on time.
  • Daily sales and labor reports — produce, review, and discuss in standup with the GM.
  • Standard work procedures — apply consistently and coach hourly staff on adherence.
  • Hourly-staff coaching on routine performance issues — deliver verbal feedback per company policy.
  • Cash-handling and deposit procedures — perform per company controls.
  • Department safety routines and emergency procedures — execute and drill the team on quarterly cycles.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported