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  1. Programs
  2. Office Administration (Health Information Technology Option)

Office Administration (Health Information Technology Option)

Enterprise State Community College

Associate's Degree

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Prepares graduates for medical office administration roles combining office administration skills with health information technology. Covers medical terminology, medical transcription, HIT classification and reimbursement, medical coding systems, and office procedures.

Credits

65 credits

Format

In-Person

Eligibility Calculator

Which aid programs apply to this program?

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-6013.00

Skills

SpeakingActive ListeningReading ComprehensionWritingCritical ThinkingService OrientationSocial PerceptivenessCoordinationComplex Problem SolvingMonitoringJudgment and Decision MakingTime Management

Knowledge

Customer and Personal ServiceEnglish LanguageAdministrativeMedicine and DentistryPersonnel and Human ResourcesBiologyPsychologyAdministration and Management

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionSpeech RecognitionSpeech ClarityNear VisionWritten ExpressionDeductive ReasoningInformation OrderingInductive ReasoningProblem Sensitivity

Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Evaluate the functioning of the neuromuscularskeletal system and the spine using systems of chiropra
  • Diagnose health problems by reviewing patients' health and medical histories, questioning, observing
  • Perform a series of manual adjustments to the spine or other articulations of the body to correct th
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems,
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or exp

Technology

Word processing softwareMedical softwareBilling and invoicing softwareOffice suite softwareAccounting softwareCategorization or classification softwareInformation retrieval or search softwareDocument management softwareDesktop publishing softwareHuman resources softwareData base user interface and query software

Tools

Credit card processing machinesDesktop computersDictaphonesHospital intercom equipmentLaptop computersLaser facsimile machinesLaser printersMulti-line telephone systemsNotebook computersPersonal computersPhotocopying equipmentScannersSwitchboards10-key calculatorsBarcode attachment equipmentBarcode scannersEncodersFlat-top scannersLabel printersLight pensMicrofiche viewing machinesMicrofilm viewing machinesComputer laser printersComputer terminalsData input scannersDictation equipmentDigital duplicating machinesElectric typewritersLetter folding machinesPhotocopiers

Work Values

RelationshipsSupportWorking ConditionsAchievementRecognitionIndependence
Career Pathways

Occupations this program prepares you for

  • Medical Secretaries and Administrative Assistants43-6013.00
  • Medical Records Specialists29-2072.00
  • Office Clerks, General43-9061.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Associate's Degree)

  • Multi-line telephone system — manage incoming calls, screen inquiries, and transfer to appropriate staff independently during routine clinic hours.
  • Diagnostic appointments and surgical consultations — schedule, confirm, and reschedule using medical scheduling software with minimal oversight in a busy outpatient practice.
  • Insurance and prior authorization forms — complete and submit accurately by cross-referencing patient records and payer requirements in a medical billing workflow.
  • Visitor and patient flow — greet and triage walk-in visitors, applying knowledge of staff availability and department locations to minimize wait times.
  • Medical records — maintain organized physical and electronic files in compliance with HIPAA privacy standards and office retention policies.
  • Correspondence and test results — receive, log, and route laboratory reports and referral documents to the correct provider within required turnaround times.
  • Patient case histories — interview patients to collect comprehensive intake and insurance information, entering data accurately into the electronic health record system.
  • Electronic mail and fax platforms — transmit sensitive correspondence and records using secure messaging protocols in compliance with practice confidentiality guidelines.
  • Billing and invoicing software — generate patient statements and reconcile co-pay collections at the end of each business day with reduced supervision.
  • Appointment reminder and recall systems — coordinate outreach to patients for follow-up visits using cloud-based scheduling and communication tools.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
49%
Placement Rate
35%