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  1. Programs
  3. Appliance Service Technology

Appliance Service Technology

HVAC Technical Institute

DiplomaCIP: 47.0106

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Chicago, Illinois

    4532 South Kolin Avenue, Chicago, Illinois, 60632-4457

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 49-9031.00

Skills

RepairingCritical ThinkingEquipment MaintenanceTroubleshootingOperations MonitoringQuality Control AnalysisSpeakingActive Listening

Knowledge

Customer and Personal ServiceMechanicalEnglish LanguageAdministration and ManagementAdministrative

Abilities

Arm-Hand SteadinessOral ExpressionProblem SensitivityManual DexterityFinger DexterityNear VisionOral ComprehensionInformation OrderingVisualizationExtent Flexibility

Tasks

  • Bill customers for repair work, and collect payment.
  • Observe and examine appliances during operation to detect specific malfunctions such as loose parts
  • Talk to customers or refer to work orders to establish the nature of appliance malfunctions.

Technology

Data base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwareOperating system software

Tools

Appliance dolliesBearing removersCarbon monoxide detectorsCharging hosesCombustible gas detectorsCondenser brushesCordless drillsDigital multimetersDigital vacuum gaugesDual temperature heat gunsFlat cold chiselsFolding hand trucksFolding utility knivesHex key setsHose clamp pliers

Work Values

IndependenceSupportWorking ConditionsAchievementRelationshipsRecognition
Career Pathways

Occupations this program prepares you for

  • Home Appliance Repairers49-9031.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Diploma)

  • Customer appliance complaints — listen actively and ask clarifying questions to establish malfunction nature without supervisor assistance on service calls.
  • Troubleshooting guides and schematic diagrams — reference independently to diagnose common appliance faults such as heating element failures in residential settings.
  • Electrical circuits — trace using wiring diagrams and circuit testers to locate shorts, grounds, and open circuits on standard household appliances.
  • Defective components including switches, bearings, and circuit boards — replace efficiently following manufacturer specifications in the field or shop.
  • Disassembly and reassembly sequences — execute correctly and efficiently for a range of appliance types including washers, dryers, and refrigerators.
  • Repair cost estimates — calculate parts and labor costs and present to customers with a clear recommendation on repair versus replacement.
  • Route navigation software — use to plan and sequence daily service call routes to meet scheduled appointment windows across a service territory.
  • Equipment maintenance schedules — follow documented intervals to calibrate and clean test instruments used in daily appliance diagnosis.
  • Repair records — log work performed, parts used, and customer payment into database or spreadsheet software after each completed job.
  • Operational test procedures — run appliances through full cycles after repair to verify correct function before returning to customer use.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
83%
Placement Rate
85%