Substance Misuse Prevention | Manchester Community College (NH)

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 33-9099.02

Skills

Critical ThinkingSpeakingMonitoringActive ListeningSocial PerceptivenessJudgment and Decision MakingReading ComprehensionActive Learning

Knowledge

Public Safety and SecurityEnglish LanguageLaw and GovernmentCustomer and Personal ServiceEducation and Training

Abilities

Oral ComprehensionProblem SensitivityOral ExpressionDeductive ReasoningInductive ReasoningSpeech RecognitionWritten ComprehensionSpeech ClaritySelective AttentionNear Vision

Tasks

Investigate known or suspected internal theft, external theft, or vendor fraud.
Implement or monitor processes to reduce property or financial losses.
Identify and report merchandise or stock shortages.
Use drone technology for surveillance and loss prevention.

Technology

Analytical or scientific softwareData base user interface and query softwareEnterprise application integration softwareTransaction security and virus protection softwareSpreadsheet software

Tools

Access control systemsAutomated locksClosed circuit television CCTV surveillance systemsComputer data input scannersContact alarm systemsCopy machinesDigital video camerasDigital video recorders DVRElectronic article surveillance EAS sensing devicesElectronic cash registersElectronic wanding devicesFire detection systemsKey cuttersLaptop computersLaser facsimile machines

Work Values

IndependenceAchievementWorking ConditionsRelationshipsSupportRecognition

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium33-9099.02	Retail Loss Prevention Specialists	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Internal theft investigations — conduct initial interviews and gather evidence with limited oversight in a retail back-office setting.
CCTV footage — review and analyze recorded video independently to identify patterns of suspicious behavior across multiple incidents.
Loss reduction processes — monitor compliance with shrink-reduction procedures during daily floor audits in a mid-size retail location.
Incident and investigation documentation — maintain accurate, organized records in a case management database following department standards.
Vendor fraud indicators — identify discrepancies in delivery documentation and report findings to a loss prevention supervisor.
Store audits — execute scheduled audits of high-risk departments to surface procedural deficiencies and document results.
Apprehension procedures — apply established detainment protocols independently and debrief with management after each apprehension event.
Spreadsheet software — enter and track shortage data to support monthly shrink reporting for a single store location.
Safety and security concerns — prioritize and escalate identified hazards using sound judgment during unsupervised patrol shifts.
Active listening and social perceptiveness — apply during witness or associate interviews to gather accurate, detailed accounts of theft incidents.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.