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My LER
My LER
  1. Programs
  2. Airport Hospitality Operations

Airport Hospitality Operations

Metropolitan State University of Denver

Short-Term CertificateCIP: 52.0903

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Locations

Where this program is offered

  • Denver, Colorado

    Speer Blvd and Colfax Ave, Denver, Colorado, 80217-3362

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 39-7012.00

Skills

SpeakingActive ListeningReading ComprehensionCritical ThinkingCoordinationMonitoringJudgment and Decision MakingWritingSocial PerceptivenessService OrientationComplex Problem SolvingManagement of Personnel ResourcesPersuasionTime ManagementInstructingActive LearningSystems Evaluation

Knowledge

English LanguageAdministration and ManagementCustomer and Personal ServiceLaw and GovernmentPersonnel and Human ResourcesEducation and TrainingAdministrativeMathematicsEngineering and TechnologyPublic Safety and SecuritySales and MarketingBuilding and ConstructionEconomics and AccountingMechanicalBiology

Abilities

Oral ComprehensionOral ExpressionWritten ComprehensionProblem SensitivityDeductive ReasoningWritten ExpressionSpeech RecognitionSpeech ClarityInductive ReasoningNear VisionInformation OrderingMathematical ReasoningFluency of Ideas

Tasks

  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the av
  • Plan tour itineraries, applying knowledge of travel routes and destination sites.
  • Resolve any problems with itineraries, service, or accommodations.
  • Identify environmental contamination sources.
  • Coordinate on-site activities for environmental cleanup or remediation projects to ensure compliance
  • Identify and apply for project funding.
  • Coordinate or direct development, energy assessment, engineering, or construction activities to ensu
  • Manage wind project costs to stay within budget limits.
  • Lead or support negotiations involving tax agreements or abatements, power purchase agreements, land
  • Supervise employees or subcontractors to ensure quality of work or adherence to safety regulations o
  • Train or coordinate the training of employees in operations, safety, environmental issues, or techni
  • Track and maintain records for wind operations, such as site performance, downtime events, parts usa
  • Coordinate or conduct internal investigations of problems such as employee theft and violations of c
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Report violations of compliance or regulatory standards to duly authorized enforcement agencies as a
  • Identify compliance issues that require follow-up or investigation.
  • Discuss emerging compliance issues to ensure that management and employees are informed about compli
  • Develop regulatory strategies and implementation plans for the preparation and submission of new pro
  • Review all regulatory agency submission materials to ensure timeliness, accuracy, comprehensiveness,
  • Direct the preparation and submission of regulatory agency applications, reports, or correspondence.
  • Develop and review regulatory strategies, development plans, and implementation plans for the preparation and submission of new products.
  • Direct or coordinate an organization's financial or budget activities to fund operations, maximize i
  • Confer with board members, organization officials, or staff members to discuss issues, coordinate ac
  • Prepare budgets for approval, including those for funding or implementation of programs.
  • Respond to customer inquiries or complaints.
  • Schedule guest appointments.
  • Maintain client databases.
  • Maintain wellness- and fitness-related schedules, records, or reports.
  • Develop or coordinate fitness and wellness programs or services.
  • Recommend or approve new program or service offerings to promote wellness and fitness, produce reven

Technology

Office suite softwareDocument management softwareData base user interface and query softwareAnalytical or scientific softwareAccounting softwareSpreadsheet softwareElectronic mail softwareCompliance softwareEnterprise application integration softwareWeb page creation and editing softwareCalendar and scheduling softwareGeographic information systemComputer aided design CAD softwareContent workflow softwareCustomer relationship management CRM softwareMobile location based services softwareEnterprise resource planning ERP softwareOperating system softwareFacilities management softwareProject management softwareInternet browser softwareData base management system softwareInformation retrieval or search softwareHuman resources software

Tools

Animal sound luresCamping tentsClimbing carabinersClimbing harnessesClimbing helmetsClimbing ropesComputer laser printersCordless microphonesDigital video camerasElectronic mapsEmergency first aid kitsEquipment trailersHunting riflesHunting shotgunsMotor coachesComputer data input scannersDesktop computersDigital camerasGlobal positioning system GPS receiversLaptop computersLaser facsimile machinesMulti-line telephone systemsPersonal computersPhotocopying equipmentSubcentimeter global positioning system GPS unitsBarometric pressure sensorsCup anemometersDataloggersDigital still camerasElectronic temperature sensors

Work Values

RelationshipsIndependenceAchievementWorking ConditionsSupportRecognition
Career Pathways

Occupations this program prepares you for

  • Travel Guides39-7012.00
  • Brownfield Redevelopment Specialists and Site Managers11-9199.11
  • Wind Energy Development Managers11-9199.10
  • Wind Energy Operations Managers11-9199.09
  • Loss Prevention Managers11-9199.08
  • Compliance Managers11-9199.02
  • Regulatory Affairs Managers11-9199.01
  • Managers, All Other11-9199.00
  • Spa Managers11-9179.02
  • Fitness and Wellness Coordinators11-9179.01
  • Personal Service Managers, All Other11-9179.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Short-Term Certificate)

  • Tour itinerary templates — review and follow under direct supervisor guidance during initial client-facing assignments.
  • Sightseeing and shopping recommendations — deliver scripted advice to tour participants at commonly visited destination sites.
  • Transportation and accommodation bookings — assist in arranging details using office suite software under close supervisory direction.
  • Tour group participants — greet and orient upon arrival at designated meeting points following established protocols.
  • Basic first aid procedures — apply to minor injuries among group participants according to certified training guidelines.
  • Travel package features — describe and present to prospective clients using prepared promotional materials under staff oversight.
  • Special needs of individual tour participants — identify and report to a senior guide for appropriate action on group tours.
  • Service feedback forms — collect from tour participants and submit to tour organizers at the conclusion of each trip.
  • Customer relationship management (CRM) software — enter basic client contact and booking data under the direction of a senior guide.
  • Tour group schedules — monitor time checkpoints and alert supervisor when itinerary milestones are at risk of being missed.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
68%
Placement Rate
60%