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  1. Programs
  2. Automotive Service Consultant

Automotive Service Consultant

National Institute for Automotive Service Excellence - ASE

Certification

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Objective: To improve the quality of vehicle service through the voluntary testing and certification of Service Consultant professionals.

Format

Hybrid

Eligibility Calculator

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

Objective: To improve the quality of vehicle service through the voluntary testing and certification of Service Consultant professionals. Test Content: The Automobile Service Consultant (C1) test contains 50 scored questions on communications, customer and internal relations, vehicle systems knowledge, sales skills, and shop operations. Work Experience Requirement: To become ASE certified, Service Consultants must pass the C1 test and present proof of two years of work experience specifically related to service writing, not hands-on automotive repair. Recertification: Service Consultants must retest every five years to retain their certification. The Service Consultant recertification test (C1R) is about half as long as the initial certification test. Automobile Technicians: The C1 certification test is intended for those who work as service consultants. ASE offers a separate series of tests A1 through A9 that are intended specifically for technicians who perform automobile and light truck repairs.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

No locations specified.

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

  • Demonstrate professional communication and customer relations skills in automotive service consulting
  • Obtain, document, and confirm vehicle and customer information on repair orders in automotive service
  • Present and explain inspection results, estimates, and service recommendations to customers
  • Identify and communicate vehicle service and maintenance needs using vehicle history and manufacturer schedules
  • Handle customer complaints and perform customer follow-up in automotive service consulting
  • Apply product knowledge of vehicle systems including engine, drivetrain, chassis, and body components in service consulting
Career Pathways

Occupations this program prepares you for

  • Automotive Service Technicians and Mechanics49-3023.00
  • Automotive Body and Related Repairers49-3021.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certification)

  • Routine repairs (brakes, suspension, exhaust) — perform independently across common vehicles.
  • Customer concerns from the writeup — translate into accurate diagnostic plans.
  • Common drivability complaints — diagnose with scan tool and basic test equipment.
  • Wheel alignments — perform and document on a range of vehicle types.
  • Belts, hoses, fluids, and seals — service correctly across mileage-based intervals.
  • Electrical complaints (lighting, accessories) — diagnose and repair with reduced oversight.
  • Service writeups for additional needs — communicate clearly with service advisors.
  • Warranty repairs — complete to manufacturer documentation requirements.
  • Quick-service workflow — sustain throughput on a routine day.
  • Apprentice technicians — guide on common procedures and tool use.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported