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My LER
My LER
  1. Programs
  3. ServSuccess Restaurant Professional

ServSuccess Restaurant Professional

National Restaurant Association

Micro-Credential

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

A certification program recognizing the skills and knowledge of experienced restaurant professionals| focusing on operations| customer service| and safety.

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

No locations specified.

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 11-9051.00

Skills

Management of Personnel ResourcesMonitoringCoordinationActive ListeningSpeakingReading ComprehensionService OrientationCritical Thinking

Knowledge

Customer and Personal ServiceAdministration and ManagementFood ProductionEnglish LanguagePersonnel and Human Resources

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionProblem SensitivityDeductive ReasoningSpeech ClaritySelective AttentionNear VisionSpeech RecognitionWritten Expression

Tasks

  • Count money and make bank deposits.
  • Establish standards for personnel performance and customer service.
  • Keep records required by government agencies regarding sanitation or food subsidies.

Technology

Time accounting softwareObject or component oriented development softwareInventory management softwareAnalytical or scientific softwarePoint of sale POS software

Tools

Computerized cash registersLaser printersNotebook computersPersonal computersPersonal digital assistants PDA

Work Values

IndependenceRelationshipsSupportWorking ConditionsAchievementRecognition
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium11-9051.00Food Service Managerstitle_inference$65,310 median$105,420 top+6.38%2,260
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Micro-Credential)

  • Cash handling procedures — count money and prepare bank deposit envelopes under direct supervisor guidance at a food service counter.
  • Sanitation recordkeeping forms — complete government-required hygiene and food safety logs under direct supervision in a commercial kitchen.
  • Staff schedule templates — assist in entering staff hours and assigned duties into a calendar or scheduling software under manager direction.
  • Food and supply inventory counts — perform physical item counts and record results in an inventory management system with step-by-step instruction.
  • Customer complaints — listen actively to basic food quality or service concerns and escalate unresolved issues to a shift manager on the floor.
  • Point-of-sale software — process basic transactions and run end-of-shift sales reports under guidance at a restaurant POS terminal.
  • Food preparation and service tasks — clear tables, serve food and drinks, and assist with basic cooking duties when directed during peak service hours.
  • Personnel performance standards — observe and document employee behavior against posted service guidelines under supervisory direction in a dining environment.
  • Word processing tools — draft simple staff memos and daily task checklists with manager review in an office or back-of-house setting.
  • Time management on shift — follow a prioritized task list to complete opening or closing duties within assigned time windows at a food service establishment.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported