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  1. Programs
  3. Computer Information Systems Technology

Computer Information Systems Technology

Northwest-Shoals Community College

Associate's Degree

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Computer Information Systems Technology program prepares students for careers in IT including programming, networking, and systems support. Coursework includes computer applications, programming languages, networks, databases, and cybersecurity.

Credits

76 credits

Format

In-Person

Eligibility Calculator

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 15-1232.00

Skills

Reading ComprehensionCritical ThinkingComplex Problem SolvingJudgment and Decision MakingMonitoringSystems AnalysisSpeakingActive ListeningWritingSystems EvaluationTroubleshootingProgrammingActive Learning

Knowledge

Computers and ElectronicsEnglish LanguageCustomer and Personal ServiceTelecommunicationsEngineering and TechnologyEducation and TrainingMathematicsAdministration and Management

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionNear VisionProblem SensitivityDeductive ReasoningInformation OrderingInductive ReasoningSpeech RecognitionCategory FlexibilitySpeech Clarity

Tasks

  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating s
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolv
  • Maintain and administer computer networks and related computing environments, including computer har
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and re
  • Analyze user needs and software requirements to determine feasibility of design within time and cost
  • Develop or direct software system testing or validation procedures, programming, or documentation.
  • Confer with systems analysts, engineers, programmers and others to design systems and to obtain info
  • Develop plans to safeguard computer files against accidental or unauthorized modification, destructi
  • Monitor current reports of computer viruses to determine when to update virus protection systems.
  • Encrypt data transmissions and erect firewalls to conceal confidential information as it is being tr

Technology

Development environment softwareWord processing softwareInternet directory services softwareDocument management softwareAccess softwareGraphics or photo imaging softwareEnterprise resource planning ERP softwareObject or component oriented development softwareData base user interface and query softwareNetwork monitoring software

Tools

Computer tool kitsDesktop computersDigital tapesMS-DOS-bootable disksMainframe computersMulti-line telephone systemsNetwork analyzersNotebook computersPower metersPunchdown toolsRedundant array of independent disks RAID systemsReflectometersScrewdriversWire crimpersAsynchronous transfer mode ATM analyzersBit error rate testers BERTCable verifiersCommunications analyzersLoad balancersNetwork switchesOptical spectrum analyzersOptical time domain reflectometers OTDRPowerline monitorsApplication serversComputer serversDigital camerasDirectory serversFlash disksGraphics processing unit GPUIn circuit emulators ICE

Work Values

RelationshipsWorking ConditionsAchievementSupportIndependenceRecognition
Career Pathways

Occupations this program prepares you for

  • Computer User Support Specialists15-1232.00
  • Network and Computer Systems Administrators15-1244.00
  • Software Developers15-1252.00
  • Information Security Analysts15-1212.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Associate's Degree)

  • Routine hardware faults and software configuration errors — diagnose and resolve independently using diagnostic tools and knowledge base articles in a mid-sized business environment.
  • Operating systems and standard productivity applications — install, configure, and perform minor repairs on end-user machines with minimal oversight following approved specifications.
  • User inquiries about software operation and network connectivity — answer clearly and accurately, adapting explanations to non-technical audiences at a corporate help desk.
  • Equipment for new employee onboarding — set up and test including cables, peripherals, and licensed software in accordance with IT provisioning standards.
  • Technical manuals and vendor documentation — read and interpret to troubleshoot unfamiliar hardware or software issues within a defined support scope.
  • Communication logs and daily data transaction records — maintain and update consistently to ensure accurate documentation of all support activities.
  • System functioning during and after repairs — verify by entering commands and reviewing outputs to confirm resolution before closing support tickets.
  • Recurring user-reported problems — identify patterns across tickets and escalate systemic issues with supporting evidence to senior IT staff.
  • Internet directory services and remote support tools — use to locate resources and deliver remote assistance to distributed end users efficiently.
  • Basic user training on standard applications — provide informally in one-on-one sessions, adapting delivery to individual learning needs.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
21%
Placement Rate
63%