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My LER
My LER
  1. Programs
  3. BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

Oklahoma State University-Tulsa

Master's DegreeCIP: 52.0401

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

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Financial Aid

Eligible funding programs

No funding information available.

Scholarships

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Locations

Where this program is offered

  • Tulsa, Oklahoma

    700 N Greenwood Ave, Tulsa, Oklahoma, 74106

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-6014.00

Skills

Active ListeningSpeakingReading ComprehensionWritingCoordinationMonitoringSocial PerceptivenessCritical ThinkingService OrientationTime ManagementInstructing

Knowledge

AdministrativeEnglish LanguageCustomer and Personal ServiceAdministration and ManagementComputers and ElectronicsPersonnel and Human Resources

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionSpeech RecognitionSpeech ClarityInformation OrderingProblem SensitivityDeductive ReasoningNear VisionInductive Reasoning

Tasks

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate i
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons accor
  • Create, maintain, and enter information into databases.
  • Manage and maintain executives' schedules.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word pro
  • Keep track of employees' time.
  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, trai
  • Record data for each employee, including such information as addresses, weekly earnings, absences, a
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to q
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated

Technology

Document management softwareGraphics or photo imaging softwareWeb page creation and editing softwareDesktop publishing softwareHuman resources softwareData base user interface and query softwareWord processing softwareAccounting softwareComputer based training softwareCalendar and scheduling softwareOffice suite softwareOperating system softwareCustomer relationship management CRM software

Tools

Data input scannersDesktop computersDictation equipmentDigital camerasHandheld calculatorsHandheld computersLaptop computersLaser facsimile machinesMobile phonesMulti-line telephone systemsPagersPersonal computersPersonal digital assistants PDAPhotocopiersPhotocopying equipment10-key calculatorsElectric typewritersLiquid crystal display LCD video projectorsDocument binding equipmentMainframe computersScannersComputer data input scannersComputer laser printersLiquid crystal display LCD projectorsPostal scalesVoice mail systems

Work Values

SupportRelationshipsWorking ConditionsAchievementRecognitionIndependence
Career Pathways

Occupations this program prepares you for

  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive43-6014.00
  • Executive Secretaries and Executive Administrative Assistants43-6011.00
  • Human Resources Assistants, Except Payroll and Timekeeping43-4161.00
  • First-Line Supervisors of Office and Administrative Support Workers43-1011.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: advanced (Level 4)(based on Master's Degree)

  • Office-wide administrative procedures and standards — develop and document comprehensively, establishing best practices that govern all clerical and support functions across the organization.
  • Administrative support team operations — lead day-to-day, assigning tasks, setting performance expectations, and coaching staff to maintain high-quality service delivery in a multi-function office.
  • Organization-level scheduling and calendar systems — oversee and optimize, designing protocols that coordinate executive, departmental, and external appointment needs at scale.
  • Technology adoption for office productivity tools — evaluate, recommend, and champion new database, document management, or communication platforms that improve organizational efficiency.
  • Cross-organizational information flow and correspondence standards — set policy for, ensuring consistency, professionalism, and compliance across all written and electronic communications.
  • Administrative budget requirements and vendor relationships — manage for the office support function, negotiating service agreements for equipment maintenance and supplies within organizational guidelines.
  • Staff training curriculum for administrative competencies — design and deliver, building team capability in customer service, software use, filing practices, and professional communication.
  • Organizational records management and compliance requirements — interpret and enforce, ensuring filing systems and data retention practices meet applicable regulatory and internal audit standards.
  • Strategic improvements to front-office operations — identify through analysis of recurring issues and implement solutions that enhance the visitor and caller experience at an organizational level.
  • Institutional knowledge of administrative systems and organizational culture — transfer systematically to new hires and successors, ensuring continuity of high-quality support functions over time.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported