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  1. Programs
  3. Travel Specialist

Travel Specialist

Orange Coast College

Long CertificateCIP: 52.1905

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

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Locations

Where this program is offered

  • Costa Mesa, California

    2701 Fairview Road, Costa Mesa, California, 92626

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 41-3041.00

Skills

Active ListeningReading ComprehensionSpeakingJudgment and Decision MakingActive LearningComplex Problem SolvingCritical ThinkingWritingService OrientationSocial PerceptivenessPersuasion

Knowledge

English LanguageSales and MarketingCustomer and Personal ServiceComputers and ElectronicsMathematicsGeographyCommunications and MediaAdministration and Management

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionInformation OrderingWritten ExpressionDeductive ReasoningSpeech RecognitionSpeech ClarityProblem SensitivityFluency of IdeasInductive ReasoningNear VisionCategory Flexibility

Tasks

  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered
  • Converse with customer to determine destination, mode of transportation, travel dates, financial con
  • Manage tracking and reporting of search-related activities and provide analyses to marketing executi
  • Optimize digital assets, such as text, graphics, or multimedia assets, for search engine optimizatio
  • Collect and analyze Web metrics, such as visits, time on site, page views per visit, transaction vol
  • Prepare reports of findings, illustrating data graphically and translating complex findings into wri
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify
  • Conduct research on consumer opinions and marketing strategies, collaborating with marketing profess

Technology

Customer relationship management CRM softwareAnalytical or scientific softwareData base user interface and query softwareCalendar and scheduling softwareBusiness intelligence and data analysis softwareAccounting softwareWeb page creation and editing softwareGraphics or photo imaging softwareWeb platform development softwareData base management system softwareWord processing softwareDocument management softwareDevelopment environment software

Tools

Card readersComputer inkjet printersComputer laser printersCopy machinesLaser facsimile machinesMultiline telephone systemsPersonal computersPrinting calculatorsPublic address systemsTicket printing machinesDesktop computersDomain name servers DNSTeleconferencing equipmentVideoconferencing equipmentNotebook computersPersonal digital assistants PDAScannersTablet computers

Work Values

RelationshipsAchievementRecognitionIndependenceWorking ConditionsSupport
Career Pathways

Occupations this program prepares you for

  • Travel Agents41-3041.00
  • Search Marketing Strategists13-1161.01
  • Market Research Analysts and Marketing Specialists13-1161.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Long Certificate)

  • Customer financial considerations and accommodation preferences — assess through structured consultations and translate into tailored itinerary recommendations with minimal oversight.
  • Domestic and international tour packages — plan, price, and sell to customers by comparing carrier tariffs and hotel rate books independently.
  • Travel cost calculations for multi-leg itineraries — compute accurately using GDS software and package pricing tools with routine managerial spot-checks.
  • Client, vendor, and travel package records — maintain and update consistently in CRM software to support ongoing account management.
  • Reservation conflicts or availability gaps — identify and resolve by coordinating alternative carriers or accommodations within familiar booking systems.
  • Promotional travel incentives — present persuasively to prospective customers by matching offers to stated travel goals during in-person or phone consultations.
  • Customer correspondence regarding booking confirmations and itinerary changes — draft clearly using office suite and email software within standard agency turnaround times.
  • Transportation ticketing requests — process for a regular client portfolio through carrier system links, verifying accuracy before delivery.
  • Geographic and cultural destination knowledge — apply when advising customers on points of interest, entry requirements, and local customs for commonly booked regions.
  • Time management across concurrent client bookings — demonstrate by prioritizing tasks and meeting reservation deadlines in a moderately busy agency environment.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported