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  1. Programs
  3. Salesforce Certified Platform Administrator

Salesforce Certified Platform Administrator

Salesforce

Certification

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Certified Platform Administrators are Salesforce professionals who build and manage trusted solutions on the Salesforce Platform. They administer and secure the lifecycle of users, data, apps and agents to ensure org health and maximize value.

Cost

$200Show moreShow less

Format

Hybrid

Eligibility Calculator

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

About this certification The Salesforce Certified Platform Administrator exam is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. The exam covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds. Exam details Content: 60 multiple-choice/multiple-select questions and five non-scored questions Time allotted to complete the exam: 105 minutes Passing score: English version 68%; Japanese version 65% Registration fee: USD 200 plus applicable taxes as required per local law; JPY 30,000 Retake fee: USD 100 plus applicable taxes as required per local law; JPY 30,000 Prerequisite: None Resources Salesforce Certification Code of Conduct Exam Reschedule and Cancellation Policies How to Schedule a Salesforce Exam Program Terms for Learning and Credential Programs

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

No locations specified.

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

  • Configure company settings including fiscal year, business hours, currency management, and default settings
  • Administer declarative user interface configuration including UI settings, app menu, list views, global actions, and Lightning App Builder
  • Set up and maintain users including licenses, locales, working hours, login methods, and user status management
  • Apply organization security controls including identity verification, audit trail, login hours, and session settings
  • Configure the Salesforce sharing model including roles, role hierarchy, org-wide defaults, public groups, and sharing rules
  • Determine and assign custom profiles and permission sets including permission set groups and muting
Career Pathways

Occupations this program prepares you for

  • Administrative Services Managers11-3012.00
  • Business Intelligence Analysts15-2051.01
  • Business Operations Specialists, All Other13-1199.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certification)

  • Operational reports — prepare and review on a recurring basis with reduced oversight to verify accuracy and support scheduling efficiency in a mid-size office.
  • Department goals and short-term deadlines — translate manager directives into actionable task timelines for a small administrative team.
  • Supply acquisition and distribution cycle — manage end-to-end ordering, receipt, and storage of office supplies within approved budget limits.
  • Internal administrative procedures — identify inefficiencies and draft recommended process improvements for supervisor review.
  • Staff training sessions — coordinate and facilitate introductory procedure classes for new or reassigned administrative personnel.
  • Human resources software — maintain employee scheduling and leave records with routine accuracy in a departmental HR system.
  • Vendor communications — negotiate routine supply or service agreements using organizational guidelines and purchasing protocols.
  • Customer and staff service requests — triage and resolve standard issues independently, escalating complex cases as needed.
  • Content workflow software — configure and monitor document routing processes to ensure timely review and approval cycles.
  • Performance data and activity logs — monitor departmental metrics and flag variances to management for corrective action.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported