Engineering Technology (Computer Network System Management) | San Jose State University

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 15-1231.00

Skills

Critical ThinkingActive ListeningJudgment and Decision MakingReading ComprehensionActive LearningMonitoringComplex Problem SolvingSpeaking

Knowledge

Computers and ElectronicsTelecommunicationsCustomer and Personal ServiceEngineering and TechnologyEnglish Language

Abilities

Oral ComprehensionProblem SensitivityDeductive ReasoningOral ExpressionInductive ReasoningWritten ComprehensionInformation OrderingWritten ExpressionNear VisionSpeech Recognition

Tasks

Back up network data.
Configure security settings or access permissions for groups or individuals.
Analyze and report computer network security breaches or attempted breaches.

Technology

Document management softwareTransaction security and virus protection softwareWeb platform development softwareOperating system softwareConfiguration management software

Tools

Asynchronous transfer mode ATM analyzersCable testersCaching enginesCisco Systems Cisco Application Visibility and Management AVM Traffic CollectorCommunications analyzersContinuity testersCopy machinesFabric analyzersFibre channel protocol analyzersLaptop computersLaser facsimile machinesLoad balancersMainframe computersNetwork address translation NAT appliancesPersonal computers

Work Values

AchievementSupportWorking ConditionsRecognitionIndependenceRelationships

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium15-1231.00	Computer Network Support Specialists	title_inference	$73,340 median$124,470 top	+1.83%	280

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Bachelor's Degree)

Enterprise network data backup architecture — design, test, and maintain recovery procedures autonomously, ensuring business continuity compliance in a complex multi-site environment.
Role-based access control frameworks — configure and enforce across heterogeneous systems, conducting periodic access reviews and remediating privilege violations in an enterprise network.
Confirmed and attempted network security breaches — investigate, analyze, and report comprehensively using forensic tools and SIEM platforms, producing actionable findings for leadership and compliance teams.
Complex, non-routine networking problems — isolate and resolve using advanced diagnostic testing software and deep systems analysis across WAN, LAN, and cloud-hybrid topologies.
Network change and support documentation — author and maintain authoritative records including network diagrams, configuration baselines, and post-incident reports in configuration management systems.
Enterprise WAN and LAN infrastructure — design and implement router and switch configurations, including redundancy and failover protocols, across geographically distributed networks.
Network security software deployments — lead end-to-end installations and upgrades, validating firewall rule sets and patch compliance across production and DR environments.
Escalated and systemic user connectivity problems — resolve by conducting root-cause analysis and implementing permanent remediation strategies in large-scale enterprise environments.
Emerging networking technologies and threat vectors — evaluate through active learning and independent research, recommending adoption or mitigation strategies to improve network resilience.
Cross-functional project teams — coordinate technical network tasks using project management software, managing timelines and deliverables independently within complex IT programs.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.