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  1. Programs
  3. Office Administration - Medical

Office Administration - Medical

Southern Union State Community College

Short-Term Certificate

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

Short-term certificate in medical office administration. Covers medical terminology, medical office procedures, and administrative skills.

Credits

16 credits

Format

In-Person

Eligibility Calculator

Which aid programs apply to this program?

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Alabama

    Alabama

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

  • Medical terminology, medical office procedures, and administrative skills
Career Pathways

Occupations this program prepares you for

  • Medical Secretaries and Administrative Assistants43-6013.00
  • Medical Records Specialists29-2072.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Short-Term Certificate)

  • Incoming telephone calls — answer and route to appropriate clinical or administrative staff following scripted protocols in a supervised medical office setting.
  • Patient appointment requests — schedule and confirm using an electronic scheduling system under direct supervisor guidance in an outpatient clinic.
  • Insurance claim forms — complete basic fields with patient demographic data under close supervision using billing and invoicing software.
  • Visitors to the front desk — greet, ascertain the purpose of visit, and direct to the correct department following posted office procedures.
  • Medical records and correspondence — transmit via fax, e-mail, or postal mail using standard templates provided by the practice.
  • Patient intake documents — collect and organize into designated physical or electronic folders under supervisor direction in a clinical administrative area.
  • Laboratory results and routing slips — receive, sort, and deliver to the assigned provider or nurse using established office workflow charts.
  • Patient intake forms — assist patients in completing basic demographic and insurance fields during check-in under staff oversight.
  • Word processing software — produce simple letters and memos from dictation or template files with attention to spelling and formatting.
  • Office suite software — perform basic data entry into spreadsheets and databases as directed to support daily administrative tasks.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
31.8%
Placement Rate
Not reported