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  1. Programs
  3. Medical Office Information Technology (Hybrid)

Medical Office Information Technology (Hybrid)

Tennessee College of Applied Technology-Knoxville

CertificateNon-degreeCIP: 51.0710

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

The Medical Office Information Technology program prepares students to enter healthcare facilities such as hospitals, and doctor, dental, or chiropractic offices in a variety of positions. The program prepares students to be multi-skilled with knowledge of insurance codes for diagnoses and procedures, medical billing practices demonstrated with the Medisoft software, data entry for electronic health records and medical office administration skills.

Duration

5 Months

Credits

17 credits

Cost

Total Tuition/Fees $2,406.00 Textbook/Supplies Cost $733.00Show moreShow less

Format

In-Person

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Program Pathways

Credentials this program stacks toward

  • Program Pathway to Health & Human ServiceFrom The University of Tennessee
Loading What You'll Learn
Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Knoxville, Tennessee

    1100 Liberty Street, Knoxville, Tennessee, 37919

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-6013.00

Skills

SpeakingActive ListeningReading ComprehensionCritical ThinkingSocial PerceptivenessService OrientationCoordinationMonitoringWritingJudgment and Decision MakingComplex Problem Solving

Knowledge

Customer and Personal ServiceEnglish LanguageMedicine and DentistryPsychologyAdministrativeBiologyPersonnel and Human ResourcesComputers and ElectronicsAdministration and ManagementEducation and Training

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionSpeech ClarityNear VisionDeductive ReasoningWritten ExpressionInductive ReasoningProblem SensitivitySpeech RecognitionInformation OrderingArm-Hand SteadinessFinger Dexterity

Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Record patients' medical history, vital statistics, or information such as test results in medical r
  • Evaluate the functioning of the neuromuscularskeletal system and the spine using systems of chiropra
  • Diagnose health problems by reviewing patients' health and medical histories, questioning, observing
  • Perform a series of manual adjustments to the spine or other articulations of the body to correct th
  • Record patients' medical information and vital signs.
  • Administer medications to patients and monitor patients for reactions or side effects.
  • Maintain accurate, detailed reports and records.
  • Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions
  • Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse
  • Administer prescribed medications or start intravenous fluids, noting times and amounts on patients'
  • Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, sy
  • Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Confirm the identities of patients by verifying their personal information.

Technology

Medical softwareOffice suite softwareBilling and invoicing softwareCategorization or classification softwareInformation retrieval or search softwareAccounting softwareData base user interface and query softwareSpreadsheet softwareWord processing softwareCalendar and scheduling softwareBusiness intelligence and data analysis softwareVideo conferencing softwareCloud-based data access and sharing softwareInventory management softwarePresentation softwareWeb platform development softwareElectronic mail software

Tools

Credit card processing machinesDesktop computersDictaphonesHospital intercom equipmentLaptop computersLaser facsimile machinesLaser printersMulti-line telephone systemsNotebook computersPersonal computersPhotocopying equipmentScannersSwitchboardsAudiometersAutoclavesBaumanometersBinocular light compound microscopesBlood chemistry analyzersBlood collection vialsBreathalyzersButterfly needlesCanesCast cuttersCentrifugesCredit card readersCrutchesCulturettesDictation equipment10-key calculatorsBarcode attachment equipment

Work Values

RelationshipsSupportWorking ConditionsAchievementRecognitionIndependence
Career Pathways

Occupations this program prepares you for

  • Medical Secretaries and Administrative Assistants43-6013.00
  • Medical Assistants31-9092.00
  • Medical Records Specialists29-2072.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Multi-line telephone system — manage incoming calls, screen inquiries, and transfer to appropriate staff independently during routine clinic hours.
  • Diagnostic appointments and surgical consultations — schedule, confirm, and reschedule using medical scheduling software with minimal oversight in a busy outpatient practice.
  • Insurance and prior authorization forms — complete and submit accurately by cross-referencing patient records and payer requirements in a medical billing workflow.
  • Visitor and patient flow — greet and triage walk-in visitors, applying knowledge of staff availability and department locations to minimize wait times.
  • Medical records — maintain organized physical and electronic files in compliance with HIPAA privacy standards and office retention policies.
  • Correspondence and test results — receive, log, and route laboratory reports and referral documents to the correct provider within required turnaround times.
  • Patient case histories — interview patients to collect comprehensive intake and insurance information, entering data accurately into the electronic health record system.
  • Electronic mail and fax platforms — transmit sensitive correspondence and records using secure messaging protocols in compliance with practice confidentiality guidelines.
  • Billing and invoicing software — generate patient statements and reconcile co-pay collections at the end of each business day with reduced supervision.
  • Appointment reminder and recall systems — coordinate outreach to patients for follow-up visits using cloud-based scheduling and communication tools.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
64%
Placement Rate
62%