LER.me

Make All Learning Count.

Get Connected

  • What is a LER?
  • FAQs (opens in new tab)
  • Partner with Us
  • Visit EBSCOed (opens in new tab)

View our Policies

  • Accessibility (opens in new tab)
  • Standards (opens in new tab)
  • Terms of Use (opens in new tab)
  • Privacy Policy (opens in new tab)
  • Opt out (opens in new tab)

Get the app

Get it on Google PlayDownload on the App Store

© 2026 All rights reserved.

Powered by EBSCOed

Skip to main contentSkip to footer
  • Live Data
My LER
My LER
  1. Programs
  3. Information Technology And Infrastructure Management

Information Technology And Infrastructure Management

Tennessee College of Applied Technology-Shelbyville

CertificateNon-degreeCIP: 11.1002

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

This program is crafted to encompass a blend of simulated job scenarios and live projects, aimed at offering students a genuine hands-on learning environment. Students will acquire first-hand familiarity with software, hardware, and the operational aspects of computers, network devices, wireless technologies, and other cutting-edge technology prevalent in today's industries.

Duration

16 Months

Credits

46 credits

Cost

Total Tuition/Fees $5,948.00 Textbook/Supplies CostShow moreShow less

Format

In-Person

Loading Skills & Competencies
Program Pathways

Credentials this program stacks toward

  • Program Pathway to Information TechnologyFrom The University of Tennessee
Loading What You'll Learn
Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Locations

Where this program is offered

No locations specified.

Loading Student Outcomes
Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 15-1244.00

Skills

Critical ThinkingReading ComprehensionJudgment and Decision MakingComplex Problem SolvingMonitoringActive ListeningSystems AnalysisSpeakingSystems EvaluationWritingProgrammingActive LearningTroubleshootingCoordination

Knowledge

Computers and ElectronicsEnglish LanguageCustomer and Personal ServiceEngineering and TechnologyTelecommunicationsEducation and TrainingAdministration and ManagementMathematics

Abilities

Problem SensitivityWritten ComprehensionInformation OrderingOral ExpressionDeductive ReasoningNear VisionOral ComprehensionWritten ExpressionInductive ReasoningSpeech RecognitionCategory FlexibilitySpeech Clarity

Tasks

  • Maintain and administer computer networks and related computing environments, including computer har
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and re
  • Develop disaster recovery plans.
  • Develop or recommend network security measures, such as firewalls, network security audits, or autom
  • Develop and implement solutions for network problems.
  • Develop plans to safeguard computer files against accidental or unauthorized modification, destructi
  • Monitor current reports of computer viruses to determine when to update virus protection systems.
  • Encrypt data transmissions and erect firewalls to conceal confidential information as it is being tr
  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing stand
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and r
  • Review project plans to plan and coordinate project activity.
  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating s
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolv
  • Analyze user needs and software requirements to determine feasibility of design within time and cost
  • Develop or direct software system testing or validation procedures, programming, or documentation.
  • Confer with systems analysts, engineers, programmers and others to design systems and to obtain info

Technology

Development environment softwareDocument management softwareAccess softwareInternet directory services softwareObject or component oriented development softwareWord processing softwareNetwork monitoring softwareWeb platform development softwareEnterprise resource planning ERP softwareVideo creation and editing softwareTransaction security and virus protection softwareOperating system softwareConfiguration management softwareCustomer relationship management CRM softwareDesktop publishing softwareData base management system softwareGraphics or photo imaging softwareData base user interface and query software

Tools

Asynchronous transfer mode ATM analyzersBit error rate testers BERTCable verifiersCommunications analyzersComputer tool kitsDesktop computersLoad balancersMainframe computersNetwork analyzersNetwork switchesNotebook computersOptical spectrum analyzersOptical time domain reflectometers OTDRPower metersPowerline monitorsBackup serversBroadband aggregation equipmentCable analyzersCable qualification testersChannel banksCommunication cable testersComputer network routersComputer network switchesDomain name servers DNSFiber optic power metersFile serversFirewall equipmentLocal area network LAN analyzersProtocol analyzersCable testers

Work Values

Working ConditionsSupportAchievementRecognitionIndependenceRelationships
Career Pathways

Occupations this program prepares you for

  • Network and Computer Systems Administrators15-1244.00
  • Computer Network Architects15-1241.00
  • Information Security Analysts15-1212.00
  • Computer Network Support Specialists15-1231.00
  • Computer and Information Systems Managers11-3021.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Computer networks and related computing environments — administer and maintain with reduced oversight across hardware, software, and configuration layers in a mid-sized enterprise.
  • Disaster recovery operations — execute and validate restoration procedures following documented recovery plans in a business-critical server environment.
  • Hardware, software, and network faults — diagnose and resolve using structured troubleshooting methodologies and replace defective components in a production network.
  • Email platforms and endpoint virus protection software — configure, monitor, and tune to meet organizational security standards in a corporate messaging environment.
  • Master console tools — operate to coordinate network access, monitor system performance, and respond to alerts across a multi-server enterprise environment.
  • Network performance metrics — analyze trend data to identify bottlenecks and recommend capacity adjustments in a growing organizational network.
  • Network security measures — plan and implement firewall rules, access controls, and patch schedules to protect data and systems in a regulated business environment.
  • Equipment performance records — analyze patterns over time to make informed repair-or-replacement recommendations to IT management.
  • Database management system software — maintain user accounts, permissions, and routine maintenance tasks in support of enterprise applications.
  • Technical findings and status updates — communicate clearly in written reports and verbal briefings to IT peers and non-technical stakeholders in a corporate setting.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
50%
Placement Rate
Not reported