Case Aide, Pathway Certificate | Umpqua Community College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 21-1093.00

Skills

SpeakingActive ListeningSocial PerceptivenessService OrientationCoordinationReading ComprehensionMonitoringWriting

Knowledge

Customer and Personal ServicePsychologyTherapy and CounselingEnglish LanguageAdministrative

Abilities

Oral ExpressionOral ComprehensionWritten ComprehensionWritten ExpressionProblem SensitivityDeductive ReasoningSpeech ClaritySpeech RecognitionFluency of IdeasInductive Reasoning

Tasks

Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interv
Develop and implement behavioral management and care plans for clients.
Keep records or prepare reports for owner or management concerning visits with clients.
Teach parenting techniques to family members.

Technology

Data base user interface and query softwareMedical softwareSpreadsheet softwareOffice suite softwareElectronic mail software

Tools

10-key calculatorsAmplified telephonesComputer laser printersDesktop computersHearing impaired telephonesLaptop computersLaser facsimile machinesMulti-line telephone systemsPassenger vehiclesPersonal computersPhotocopying equipment

Work Values

RelationshipsSupportIndependenceAchievementWorking ConditionsRecognition

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium21-1093.00	Social and Human Service Assistants	title_inference	$45,120 median$63,850 top	+6.43%	2,890

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Caseload of 15-25 clients with routine needs — manage independently across documentation and follow-up.
Resource-coordination across multiple agencies — broker effectively on behalf of clients.
Family meetings and case conferences — facilitate substantively on assigned cases.
Crisis-line and walk-in coverage — handle routine crises with supervisor backstop.
Safety planning on owned cases — develop with clients across IPV, suicidality, and substance-use contexts.
Court accompaniment and advocacy — support clients through court appearances on owned cases.
Community-partner relationships (schools, hospitals, law enforcement) — develop over a year on the role.
Newer case aides and interns — supervise on documentation and basic technique.
Specialty populations (veterans, returning citizens, immigrant communities) — serve with cultural humility.
Performance-of-self in vicarious-trauma contexts — maintain through supervision, reflection, and self-care practices.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.