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My LER
My LER
  1. Programs
  3. Retail

Retail

University of Arkansas

Bachelor's DegreeCIP: 52.0212

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Dates

Since Feb 2011

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Locations

Where this program is offered

  • Fayetteville, Arkansas

    1125 W Maple St, Administration Bldg 425, Fayetteville, Arkansas, 72701

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 41-1011.00

Skills

Active ListeningSpeakingCritical ThinkingCoordinationMonitoringSocial PerceptivenessManagement of Personnel ResourcesReading ComprehensionService OrientationWritingInstructingLearning StrategiesActive LearningJudgment and Decision Making

Knowledge

Administration and ManagementEnglish LanguageCustomer and Personal ServiceEducation and TrainingMathematicsAdministrativeSales and MarketingEconomics and AccountingPersonnel and Human ResourcesProduction and Processing

Abilities

Oral ComprehensionOral ExpressionSpeech ClaritySpeech RecognitionProblem SensitivityDeductive ReasoningWritten ComprehensionWritten ExpressionInductive ReasoningInformation OrderingNear VisionFluency of Ideas

Tasks

  • Provide customer service by greeting and assisting customers and responding to customer inquiries an
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as adv
  • Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accou
  • Evaluate and grade students' class work, assignments, and papers.
  • Initiate, facilitate, and moderate classroom discussions.
  • Respond to customer inquiries or complaints.
  • Schedule guest appointments.
  • Maintain client databases.
  • Maintain wellness- and fitness-related schedules, records, or reports.
  • Develop or coordinate fitness and wellness programs or services.
  • Recommend or approve new program or service offerings to promote wellness and fitness, produce reven
  • Direct or coordinate an organization's financial or budget activities to fund operations, maximize i
  • Confer with board members, organization officials, or staff members to discuss issues, coordinate ac
  • Prepare budgets for approval, including those for funding or implementation of programs.
  • Review financial statements, sales or activity reports, or other performance data to measure product
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing
  • Direct administrative activities directly related to making products or providing services.

Technology

Document management softwareData base user interface and query softwareGraphics or photo imaging softwareElectronic mail softwareHuman resources softwareSpreadsheet softwareOffice suite softwareDesktop publishing softwarePoint of sale POS softwareVideo creation and editing softwareComputer based training softwareCalendar and scheduling softwareWord processing softwareInformation retrieval or search softwareWeb page creation and editing softwareContent workflow softwareEnterprise application integration softwareAccounting softwareCustomer relationship management CRM software

Tools

Adjustable widemouth pliersAdjustable wrenchesBarcode scannersCash registersCredit card processing machinesDesktop computersHammer pliersLaddersLaser facsimile machinesLaser printersMagnetic card readersMoney order terminalsPC magnetic card readersPersonal computersPersonal digital assistants PDACarousel slide projectorsCompact digital camerasCompact disk CD playersComputer data input scannersComputer laser printersComputer projectorsConference telephonesDigital calculatorsDigital video camerasDigital video disk DVD playersHandheld microphonesInteractive whiteboard controllersInteractive whiteboardsLaptop computersElectronic cash registers

Work Values

IndependenceRelationshipsWorking ConditionsSupportAchievementRecognition
Career Pathways

Occupations this program prepares you for

  • First-Line Supervisors of Retail Sales Workers41-1011.00
  • Business Teachers, Postsecondary25-1011.00
  • Spa Managers11-9179.02
  • Fitness and Wellness Coordinators11-9179.01
  • Personal Service Managers, All Other11-9179.00
  • General and Operations Managers11-1021.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: proficient (Level 3)(based on Bachelor's Degree)

  • Full-shift supervision — direct and oversee all sales, inventory, and customer service activities autonomously across an entire retail store shift.
  • Complex customer conflict resolution — negotiate and resolve escalated complaints independently, applying persuasion and critical thinking to protect customer retention.
  • Staff performance evaluation — assess individual associate strengths and development areas, delivering structured feedback within a retail personnel management process.
  • Merchandise compliance audits — conduct thorough floor audits to confirm all products are correctly displayed, priced, and performing as advertised across every department.
  • Sales trend analysis — interpret POS data and sales reports to identify performance gaps and adjust floor strategies without management prompting.
  • Instructional coaching sessions — lead group or one-on-one instruction sessions that develop staff competency in handling non-routine and high-stakes sales scenarios.
  • Inventory integrity management — oversee cycle counts, reconcile variances, and submit accurate purchase and requisition records through the store's database interface.
  • Operational problem solving — apply systems analysis to diagnose recurring workflow bottlenecks—such as checkout congestion or stockout patterns—and implement corrective actions.
  • Cross-functional coordination — align sales floor activities with receiving, loss prevention, and back-office teams to ensure seamless store operations.
  • Human resources compliance — handle routine personnel matters including attendance tracking, corrective documentation, and HR software entries within company policy guidelines.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
77%
Placement Rate
52%