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My LER
My LER
  1. Programs
  3. Hotel Administration

Hotel Administration

University of Nevada-Las Vegas

Master's Degree

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Dates

Since Mar 2001

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

Visit Program Website
Locations

Where this program is offered

  • Las Vegas, Nevada

    4505 S Maryland Pky, Las Vegas, Nevada, 89154

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-4081.00

Skills

SpeakingSocial PerceptivenessService OrientationActive ListeningCoordinationComplex Problem SolvingReading ComprehensionMonitoring

Knowledge

Customer and Personal ServiceEnglish LanguagePublic Safety and SecurityAdministrativeComputers and Electronics

Abilities

Oral ComprehensionOral ExpressionSpeech RecognitionSpeech ClarityProblem SensitivityNear VisionWritten ComprehensionWritten ExpressionDeductive ReasoningInformation Ordering

Tasks

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.

Technology

Facilities management softwareInstant messaging softwareFinancial analysis softwareWeb page creation and editing softwareData base user interface and query software

Tools

Automated call distributors ACDAutomated telephone answering systemsCentrex phone consolesOn hold playersPersonal computersPrivate automatic branch exchange PABX systemsSteam cleaning equipmentTelephone call identification systemsVacuum cleanersVoice mail systems

Work Values

RelationshipsSupportIndependenceAchievementRecognitionWorking Conditions
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium43-4081.00Hotel, Motel, and Resort Desk Clerkstitle_inference$34,270 median$44,720 top+3.71%990
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: advanced (Level 4)(based on Master's Degree)

  • Front-desk operational strategy — design and implement check-in, check-out, and reservation workflows that improve efficiency and guest satisfaction scores across a full-service property.
  • Staff development and performance leadership — recruit, train, evaluate, and coach front-desk teams to consistently meet service standards and productivity benchmarks.
  • Guest service quality standards — establish and enforce property-wide front-desk service protocols aligned with brand guidelines and local regulatory requirements.
  • Revenue and occupancy optimization — collaborate with revenue management and sales teams to set room availability controls and upsell strategies that maximize property income.
  • Technology selection and implementation — evaluate, configure, and champion new property management or facilities management software deployments for front-office operations.
  • Organizational crisis response — lead front-desk operations and interdepartmental communication during high-stress events such as full-house oversells, emergencies, or large-scale events.
  • Cross-functional stakeholder alignment — coordinate with housekeeping leadership, food and beverage management, and executive staff to align guest experience goals at the property level.
  • Policy and procedure development — author and maintain front-desk standard operating procedures, compliance checklists, and guest-handling guidelines for use property-wide.
  • Financial oversight and reporting — review front-office revenue reports, identify variance trends, and present actionable recommendations to hotel management or ownership.
  • Guest loyalty and reputation management — direct escalation resolution for high-value guests and oversee property responses to online reviews and complaint channels to protect brand reputation.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
100%
Placement Rate
46%