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My LER
  1. Programs
  3. Sales Management

Sales Management

University of West Florida

Short-Term CertificateAcademic

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

The Sales Management Certificate is designed to enable students to earn additional credentials and skills in sales management.

Credits

12 credits

Format

In-Person

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Florida

    Florida

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 41-4011.00

Skills

SpeakingPersuasionActive ListeningNegotiationSocial PerceptivenessService OrientationReading ComprehensionCoordination

Knowledge

Customer and Personal ServiceSales and MarketingEnglish LanguageAdministration and ManagementMathematics

Abilities

Oral ExpressionOral ComprehensionSpeech RecognitionSpeech ClarityWritten ComprehensionWritten ExpressionDeductive ReasoningNear VisionFluency of IdeasProblem Sensitivity

Tasks

  • Negotiate prices or terms of sales or service agreements.
  • Prepare and submit sales contracts for orders.
  • Visit establishments to evaluate needs or to promote product or service sales.

Technology

Customer relationship management CRM softwareData base user interface and query softwareData base management system softwareAccess softwareEnterprise application integration software

Tools

Laptop computersPersonal computersPersonal digital assistants PDATablet computers

Work Values

IndependenceAchievementWorking ConditionsRelationshipsRecognitionSupport
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium41-4011.00Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Productstitle_inference$100,070 median$194,890 top+1.88%570
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: emerging (Level 1)(based on Short-Term Certificate)

  • Sales contracts and order forms — prepare and submit under supervisor review for straightforward wholesale or manufacturing accounts.
  • Customer records and account data — enter and maintain in CRM software following established data-entry protocols on a structured sales team.
  • Product features and technical specifications — describe accurately to prospective customers under guidance during introductory client visits.
  • Customer inquiries about pricing, availability, and credit terms — respond to using approved price lists and standard reference materials.
  • Existing and prospective customers — contact by phone or email to introduce specific technical or scientific products under a senior rep's direction.
  • Active listening techniques — apply during initial customer discovery calls to identify basic needs and relay findings to the sales team.
  • Sales and marketing software tools — navigate to generate quotes, pull product data, and log call activity within a supervised workflow.
  • Bid specifications and basic price quotes — compile and communicate to customers using standardized templates provided by the organization.
  • Client establishments — visit alongside experienced representatives to observe needs assessments and product demonstrations in the field.
  • Written sales correspondence and follow-up emails — draft clearly and accurately using office suite software to support ongoing account activity.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
27%
Placement Rate
62%