Heating and Air-Conditioner Installer/Servicer: Drake State Community and Technical College | U.S. Department of Labor (US DOL) Registered Apprenticeship

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 21-1094.00

Skills

SpeakingSocial PerceptivenessActive ListeningWritingReading ComprehensionService OrientationCritical ThinkingCoordination

Knowledge

Customer and Personal ServiceEnglish LanguageEducation and TrainingAdministration and ManagementMedicine and Dentistry

Abilities

Oral ComprehensionOral ExpressionWritten ComprehensionWritten ExpressionProblem SensitivitySpeech RecognitionSpeech ClarityDeductive ReasoningNear VisionInductive Reasoning

Tasks

Maintain updated client records with plans, notes, appropriate forms, or related information.
Advise clients or community groups on issues related to improving general health, such as diet or ex
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority p

Technology

Operating system softwareData base user interface and query softwareMedical softwareOffice suite softwareSpreadsheet software

Tools

Automated blood pressure cuffsBlood glucose monitoring equipmentComputer ink jet printersComputer laser printersEmergency first aid kitsLaptop computersLaser facsimile machinesManual blood pressure cuffsMulti-line telephone systemsPassenger carsPersonal computersPhotocopying equipment

Work Values

RelationshipsAchievementIndependenceWorking ConditionsRecognitionSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium21-1094.00	Community Health Workers	title_inference	$51,030 median$78,560 top	+11.37%	740

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: emerging (Level 1)(based on Competency-Based Apprenticeship)

Client records and intake forms — maintain and update under supervisor guidance using electronic health record or office suite software in a community health setting.
Health education materials such as flyers and brochures — distribute to targeted community members at outreach events and health fairs under direct direction.
High-risk or underserved community members — identify and compile lists of eligible individuals using established program criteria with support from senior staff.
General health topics including diet and exercise — convey basic advisory information to individual clients using approved scripts and educational handouts.
Community health fairs and neighborhood meetings — attend and represent the organization under supervision to begin building relationships with community members.
Client follow-up contacts — conduct by phone or written communication according to set schedules to confirm completion of recommended health actions.
Health service referrals — provide to community members by consulting a pre-approved resource directory under the guidance of a supervising health worker.
Active listening and social perceptiveness skills — apply during initial client interactions to recognize basic needs and report observations to the supervising team.
Presentation and word processing software — use to prepare simple client-facing documents and reports as directed within program guidelines.
Time management protocols — follow established daily schedules and caseload checklists to ensure timely completion of assigned outreach tasks.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.