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  1. Programs
  3. C.P.C. in Sales Training

C.P.C. in Sales Training

Vincennes University

CertificateCIP: 52.1899

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

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Program Pathways

Credentials this program stacks toward

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

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Locations

Where this program is offered

  • Vincennes, Indiana

    1002 N First St, Vincennes, Indiana, 47591

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Related Programs

Programs related to this one

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Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 41-4012.00

Skills

SpeakingActive ListeningSocial PerceptivenessNegotiationCritical ThinkingJudgment and Decision MakingPersuasionReading ComprehensionWritingManagement of Personnel ResourcesMonitoringCoordinationActive LearningTime ManagementService OrientationComplex Problem SolvingManagement of Financial Resources

Knowledge

Customer and Personal ServiceEnglish LanguageAdministration and ManagementSales and MarketingMathematicsTransportationPersonnel and Human ResourcesEconomics and AccountingEducation and TrainingLaw and GovernmentAdministrative

Abilities

Oral ExpressionOral ComprehensionSpeech ClarityWritten ComprehensionSpeech RecognitionDeductive ReasoningWritten ExpressionInformation OrderingProblem SensitivityInductive ReasoningNear VisionFluency of IdeasMathematical ReasoningCategory Flexibility

Tasks

  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommend products to customers, based on customers' needs and interests.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Monitor sales staff performance to ensure that goals are met.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or per
  • Provide customer service by greeting and assisting customers and responding to customer inquiries an
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as adv
  • Monitor and follow applicable laws and regulations.
  • Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
  • Formulate policies and procedures for bid proposals and procurement of goods and services.
  • Buy merchandise or commodities for resale to wholesale or retail consumers.
  • Negotiate prices, discount terms, or transportation arrangements with suppliers.
  • Examine, select, order, or purchase merchandise consistent with quality, quantity, specification req

Technology

Customer relationship management CRM softwareDocument management softwareAccounting softwareGraphics or photo imaging softwarePoint of sale POS softwareWord processing softwareWeb page creation and editing softwareVideo conferencing softwareFinancial analysis softwareEnterprise application integration softwareDesktop publishing softwareVideo creation and editing softwareSpreadsheet softwareData base user interface and query softwareAnalytical or scientific softwareHuman resources softwareEnterprise resource planning ERP software

Tools

Desktop computersLaptop computersLaser printersLight-emitting diode LED projectorsMobile telephonesNotebook computersPersonal computersLaser facsimile machinesMultiline telephone systemsPrinting calculatorsSmart phonesTablet computersAdjustable widemouth pliersAdjustable wrenchesBarcode scannersCash registersCredit card processing machinesHammer pliersLaddersMagnetic card readersMoney order terminalsPC magnetic card readersPersonal digital assistants PDA10-key calculatorsMulti-line telephone systemsPhotocopying equipmentScannersPoint of sale POS systems

Work Values

RelationshipsAchievementWorking ConditionsIndependenceRecognitionSupport
Career Pathways

Occupations this program prepares you for

  • Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products41-4012.00
  • First-Line Supervisors of Non-Retail Sales Workers41-1012.00
  • First-Line Supervisors of Retail Sales Workers41-1011.00
  • Purchasing Agents, Except Wholesale, Retail, and Farm Products13-1023.00
  • Wholesale and Retail Buyers, Except Farm Products13-1022.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Customer questions about products, pricing, and credit terms — respond confidently and independently across a growing account portfolio, drawing on accumulated product knowledge in a wholesale distribution or manufacturing sales setting.
  • Product recommendations — develop and deliver tailored to individual customer needs and purchasing history, applying consultative selling techniques with minimal supervisory oversight.
  • Price quotes, contract terms, and delivery schedules — estimate and negotiate within established authority limits, balancing customer expectations and company margin requirements on routine deals.
  • Sales contracts and order forms — prepare, review, and manage end-to-end for standard transactions, ensuring accuracy and compliance with company policies and client agreements.
  • Post-sale client consultations — conduct proactively to resolve service issues and reinforce relationships, identifying upsell or cross-sell opportunities within an existing customer base.
  • Market and competitor intelligence — monitor systematically using trade publications, CRM data, and industry contacts, summarizing findings in regular reports for the sales team.
  • Sales budgets, activity reports, and performance metrics — prepare and analyze using CRM dashboards and spreadsheet tools to track progress against individual quota targets.
  • Product samples, catalogs, and digital presentation materials — curate and deliver effectively during in-person and virtual sales calls to advance opportunities through the pipeline.
  • Presentation software and web-based tools — use to create and deliver professional sales presentations tailored to mid-market customer segments.
  • Time management across a multi-account territory — apply structured planning techniques to prioritize high-value customer interactions and administrative responsibilities efficiently.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported