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  1. Programs
  2. Academic & Workforce Success

Academic & Workforce Success

West Los Angeles College

CertificateCIP: 32.0105

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Dates

Since Nov 2021

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Culver City, California

    9000 Overland Avenue, Culver City, California, 90230-3519

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 11-9033.00

Skills

Critical ThinkingReading ComprehensionInstructingActive ListeningWritingSpeakingMonitoringTime Management

Knowledge

English LanguageAdministration and ManagementEducation and TrainingCustomer and Personal ServicePersonnel and Human Resources

Abilities

Written ComprehensionOral ExpressionWritten ExpressionProblem SensitivityOral ComprehensionInductive ReasoningSpeech RecognitionSpeech ClarityOriginalityDeductive Reasoning

Tasks

  • Design or use assessments to monitor student learning outcomes.
  • Recruit, hire, train, and terminate departmental personnel.
  • Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in adm

Technology

Web page creation and editing softwareCustomer relationship management CRM softwareData base user interface and query softwareFacilities management softwareComputer based training software

Tools

Desktop computersLaptop computersLiquid crystal display LCD video projectorsPersonal computersUniversal serial bus USB flash drives

Work Values

IndependenceAchievementRelationshipsWorking ConditionsRecognitionSupport
Career Pathways

Occupations this program prepares you for

Auto-populated·from O*NET + BLS
Occupations matched to this program, with median wage, top wage, growth, and openings
SOCOccupationMethodWageGrowthOpenings
Match confidence: medium11-9033.00Education Administrators, Postsecondarytitle_inference———
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Student learning assessments — design and administer formative evaluation instruments aligned to program outcomes, reporting results to academic leadership in a postsecondary department.
  • Departmental personnel — recruit, interview, and onboard support staff with reduced oversight, following institutional human resources policies in a college or university setting.
  • Financial records and budget reports — administer routine budget cycles, track expenditures against allocations, and prepare periodic financial summaries using accounting and ERP software.
  • Staff performance activities — monitor and evaluate the day-to-day work of administrative support personnel, providing feedback in alignment with departmental goals.
  • Student advisement caseload — manage a recurring caseload of students, offering guidance on academic progress, career planning, and institutional resources across a semester cycle.
  • Operational procedures — identify gaps in existing department protocols and propose evidence-based modifications using operational and demographic data.
  • Faculty support initiatives — coordinate instructional resource requests and assist faculty with course logistics, including technology tools and classroom scheduling, in an academic unit.
  • Customer relationship management software — use CRM platforms to track student engagement, alumni relations, and departmental outreach activities in a higher education context.
  • Strategic planning documents — contribute analytical sections to institutional planning reports, drawing on research literature and internal performance metrics.
  • Staff training programs — develop and facilitate onboarding and professional development sessions for departmental employees using computer-based training tools.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Auto-populated·from Scorecard + DOL
Completion Rate
Not reported
Placement Rate
100%