Information Technology | Worcester Polytechnic Institute

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 11-3021.00

Skills

Critical ThinkingReading ComprehensionActive ListeningJudgment and Decision MakingMonitoringSpeakingCoordinationWriting

Knowledge

Computers and ElectronicsCustomer and Personal ServiceAdministration and ManagementEngineering and TechnologyEnglish Language

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionProblem SensitivityDeductive ReasoningInductive ReasoningWritten ExpressionInformation OrderingNear VisionSpeech Clarity

Tasks

Direct daily operations of department, analyzing workflow, establishing priorities, developing stand
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and r
Review project plans to plan and coordinate project activity.

Technology

Customer relationship management CRM softwareDesktop publishing softwareWeb platform development softwareObject or component oriented development softwareData base management system software

Tools

Access serversComputer serversComputer tool kitsFile serversIndustry standard architecture/peripheral component interconnect ISA/PCI cardsInkjet printersInternet Information Services IIS ServersLaser facsimile machinesLaser printersMainframe computersMid-range computersMinicomputersNetware serversNetwork analyzersNetwork interface cards NIC

Work Values

Working ConditionsSupportAchievementRecognitionIndependenceRelationships

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium11-3021.00	Computer and Information Systems Managers	title_inference	$171,200 median	+15.23%	10,160

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: advanced (Level 4)(based on Master's Degree)

Organizational IT strategy — set multi-year technology direction and investment priorities aligned with enterprise business objectives at the executive level.
Cross-enterprise stakeholder leadership — convene and lead senior leadership, board-level, and vendor partnerships to drive transformational technology initiatives.
Portfolio governance frameworks — establish program management standards and project governance structures that guide IT delivery across the entire organization.
High-performing IT workforce — design talent pipelines, succession plans, and professional development programs that build organizational capability at scale.
Enterprise data governance — architect and champion data security, privacy, and disaster recovery policies that meet regulatory and strategic resilience requirements.
Technology innovation culture — sponsor emerging technology research and organizational learning initiatives that position the enterprise as an industry leader.
Systems evaluation at organizational scale — lead enterprise-wide assessments of IT infrastructure effectiveness, driving optimization decisions with measurable business impact.
Executive-level decision making — apply advanced judgment and inductive reasoning to resolve unprecedented technology and organizational challenges with enterprise-wide consequences.
Strategic vendor and partner ecosystem — negotiate and govern major technology contracts and alliances that shape the organization's long-term competitive positioning.
Organizational change leadership — guide culture, process, and technology transformation efforts, developing other managers and ensuring sustained adoption across all business units.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.