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  1. Programs
  3. Certificate - Intermediate Community Health Worker

Certificate - Intermediate Community Health Worker

Yakima Valley College

CertificateCIP: 51.0711

Become a contributor for free to openly demonstrate student outcomes, industry alignment & eligibility criteria.

No description available.

Dates

Since Jun 2024

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Program Pathways

Credentials this program stacks toward

No program pathways.

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Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.

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Locations

Where this program is offered

  • Yakima, Washington

    South 16th Ave. & Nob Hill Blvd., Yakima, Washington, 98907-2520

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Related Programs

Programs related to this one

No related programs.

Skills & Competencies

Skills developed through this program

Auto-populated·from O*NET via SOC 43-6013.00

Skills

SpeakingActive ListeningReading ComprehensionCritical ThinkingMonitoringSocial PerceptivenessWritingService OrientationCoordinationComplex Problem SolvingJudgment and Decision MakingInstructingActive LearningTime ManagementNegotiation

Knowledge

Customer and Personal ServiceEnglish LanguageMedicine and DentistryAdministrativeComputers and ElectronicsPsychologyAdministration and ManagementEducation and TrainingTherapy and CounselingPersonnel and Human ResourcesBiology

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionDeductive ReasoningSpeech ClarityWritten ExpressionInductive ReasoningProblem SensitivitySpeech RecognitionNear VisionInformation OrderingArm-Hand SteadinessManual DexterityFinger Dexterity

Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to q
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated
  • Clean, disinfect, or calibrate scopes or other endoscopic instruments according to manufacturer reco
  • Collect specimens from patients, using standard medical procedures.
  • Perform safety checks to verify proper equipment functioning.
  • Document clients' progress toward meeting established treatment objectives.
  • Implement treatment plans or protocols as directed by speech-language pathologists.
  • Collect and compile data to document clients' performance or assess program quality.
  • Maintain records of patient care, condition, progress, or problems to report and discuss observation
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dr
  • Bathe patients.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Record patients' medical history, vital statistics, or information such as test results in medical r
  • Monitor maternal condition during labor by checking vital signs, monitoring uterine contractions, or
  • Identify tubal and ectopic pregnancies and refer patients for treatments.
  • Provide necessary medical care for infants at birth, including emergency care such as resuscitation.
  • Test patients for sexually transmitted infections.
  • Evaluate the functioning of the neuromuscularskeletal system and the spine using systems of chiropra
  • Diagnose health problems by reviewing patients' health and medical histories, questioning, observing
  • Perform a series of manual adjustments to the spine or other articulations of the body to correct th
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.

Technology

Medical softwareOffice suite softwareElectronic mail softwareData base user interface and query softwareSpreadsheet softwareAccounting softwareWord processing softwareBilling and invoicing softwareDocument management softwareHuman resources softwareOperating system softwareCustomer relationship management CRM softwarePresentation softwareMusic or sound editing softwareAnalytical or scientific softwareCalendar and scheduling softwareEnterprise resource planning ERP softwareEnterprise application integration softwareDesktop publishing softwareContent workflow softwareComputer aided design CAD software

Tools

Credit card processing machinesDesktop computersDictaphonesHospital intercom equipmentLaptop computersLaser facsimile machinesLaser printersMulti-line telephone systemsNotebook computersPersonal computersPhotocopying equipmentScannersSwitchboards10-key calculatorsComputer data input scannersComputer laser printersLiquid crystal display LCD projectorsPhotocopiersPostal scalesVoice mail systemsAutomated blood pressure cuffsAutomated endoscope washersBlood drawing syringesBronchoscopesCardiac monitoring equipmentDigital patient thermometersElectrocardiography EKG machinesEndoscopic electrocautery equipmentEndoscopic image printersEndoscopic image recording systems

Work Values

RelationshipsSupportWorking ConditionsAchievementRecognitionIndependence
Career Pathways

Occupations this program prepares you for

  • Medical Secretaries and Administrative Assistants43-6013.00
  • First-Line Supervisors of Office and Administrative Support Workers43-1011.00
  • Endoscopy Technicians31-9099.02
  • Speech-Language Pathology Assistants31-9099.01
  • Healthcare Support Workers, All Other31-9099.00
  • Medical Assistants31-9092.00
  • Midwives29-9099.01
  • Healthcare Practitioners and Technical Workers, All Other29-9099.00
  • Administrative Services Managers11-3012.00
What You'll Learn

Key competencies developed through this program

Auto-populated·from NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

  • Multi-line telephone system — manage incoming calls, screen inquiries, and transfer to appropriate staff independently during routine clinic hours.
  • Diagnostic appointments and surgical consultations — schedule, confirm, and reschedule using medical scheduling software with minimal oversight in a busy outpatient practice.
  • Insurance and prior authorization forms — complete and submit accurately by cross-referencing patient records and payer requirements in a medical billing workflow.
  • Visitor and patient flow — greet and triage walk-in visitors, applying knowledge of staff availability and department locations to minimize wait times.
  • Medical records — maintain organized physical and electronic files in compliance with HIPAA privacy standards and office retention policies.
  • Correspondence and test results — receive, log, and route laboratory reports and referral documents to the correct provider within required turnaround times.
  • Patient case histories — interview patients to collect comprehensive intake and insurance information, entering data accurately into the electronic health record system.
  • Electronic mail and fax platforms — transmit sensitive correspondence and records using secure messaging protocols in compliance with practice confidentiality guidelines.
  • Billing and invoicing software — generate patient statements and reconcile co-pay collections at the end of each business day with reduced supervision.
  • Appointment reminder and recall systems — coordinate outreach to patients for follow-up visits using cloud-based scheduling and communication tools.

Some details on this page are auto-populated from public workforce data sources: O*NET (opens in new tab), BLS (opens in new tab), College Scorecard (opens in new tab), DOL Training Provider Results (opens in new tab), NSX (opens in new tab). Provided in partnership with LER.me Career Intelligence.

Student Outcomes

Performance metrics for this program

Completion Rate
Not reported
Placement Rate
Not reported