Business Management - Real Estate | Zane State College

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 11-1021.00

Skills

Active ListeningSpeakingCritical ThinkingCoordinationSocial PerceptivenessReading ComprehensionMonitoringManagement of Personnel ResourcesNegotiationPersuasionService Orientation

Knowledge

Customer and Personal ServiceEnglish LanguageAdministration and ManagementProduction and ProcessingMathematicsSales and MarketingLaw and GovernmentAdministrative

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionDeductive ReasoningSpeech ClaritySpeech RecognitionInductive ReasoningInformation OrderingProblem SensitivityCategory Flexibility

Tasks

Review financial statements, sales or activity reports, or other performance data to measure product
Direct and coordinate activities of businesses or departments concerned with the production, pricing
Direct administrative activities directly related to making products or providing services.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds,
Present purchase offers to sellers for consideration.
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the

Technology

Customer relationship management CRM softwareDocument management softwareGraphics or photo imaging softwareData base user interface and query softwareHuman resources softwareExpert system software

Tools

10-key calculatorsCell phonesComputer scannersCredit card processing machinesDesktop computersDigital camerasHandtrucksHumidity test chambersLaptop computersMagnetic card readersPersonal computersPersonal digital assistants PDAPhotocopying equipmentPoint of sale POS systemsProfilometersGlobal positioning system GPS receiversLaser printersMeasuring wheelsNotebook computers

Work Values

RelationshipsWorking ConditionsIndependenceRecognitionAchievementSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium11-1021.00	General and Operations Managers	title_inference	$102,950 median	+4.41%	16,400
Match confidence: high41-9022.00	Real Estate Sales Agents	title_inference	$56,320 median$125,140 top	+3.04%	1,280

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Associate's Degree)

A single department or operating function (front of house, kitchen, sales floor, warehouse) — manage with P&L visibility.
Hiring, scheduling, and progressive discipline — execute on a team of 10-25 hourly staff.
Department-level budget and cost-control — manage to targets across a month.
Mid-tier performance and HR issues — handle with HR partnership.
Cross-department coordination (kitchen-FOH, sales-stock, intake-treatment) — manage during a shift.
Operational metrics (labor %, food cost, ticket time, NPS) — interpret and translate into team coaching.
Customer-experience recovery on serious complaints — handle to satisfaction without manager involvement.
Vendor and inbound-receiving relationships — manage for an assigned area.
Compliance audits (health, safety, payroll) — prepare for and represent the department in.
Newer supervisors on assigned shifts — mentor on standard-work and people fundamentals.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.